Residence Services to Reception, Residence Services

3 weeks ago

Saskatoon, Canada University of Saskatchewan Full time

**Residence Services to Reception, Residence Services**:
**Primary Purpose**: The incumbent will provide clerical support within the Residence Services Office and act as the first point of contact with residents, prospective residents, parents and staff, providing quality customer service.

**Nature of Work**: Reporting to the Assistant Manager, Residence Operations, the incumbent is expected to assist in the operations of the Residence Services Office by working cooperatively with other staff, residents and conference guests to ensure seamless customer service and efficiency; provide clerical support to the Residence Services team and treat all information and materials in a confidential manner. The incumbent is also expected to communicate issues of importance or concern to the immediate supervisor in a timely manner; collaborate with others as required to complete assignments and support team efforts and projects as directed. The incumbent will be expected to have strong customer service experience and skills, organization and communication skills and meet deadlines; comply with all relevant legislation, regulations, policies and procedures and participate as an active and supportive member of the Residence Services Office.

**Qualifications**
***
**Education**: A relevant certificate from a recognized post-secondary institution. An equivalent combination of education and experience may be considered.

**Skills**: Superior customer service skills, proven verbal and written communication and basic computer skills are essential with emphasis on experience with Microsoft Office software. Effective organization and time management skills; demonstrated attention to detail; the ability to assess priorities and work in a self-directed manner; demonstrated ability to work effectively as part of a team; the ability to manage multiple projects with competing demands and adhere to deadlines in a fast-paced work environment, including the ability to show initiative and proficiency in all facets of clerical and secretarial work. Dedication to providing excellent customer service is a must.

This position is in scope of CUPE 1975.
- Inquiries regarding this position can be directed to Alana Wolfe, Residence Operations Manager at 306-966-6801._

**Department**: Residence
**Status**: Term 6 months
**Employment Group**: CUPE 1975 - Restricted
**Shift**: Primarily Monday - Friday 10:00 AM - 6:00 PM; some evening and weekend shifts required
**Full Time Equivalent (FTE)**: 1.0
**Salary**: The salary range, based on 1.0 FTE, is $16.35 - 19.61 per hour. The starting salary will be commensurate with education and experience.
**Salary Family (if applicable)**:Operational Services
**Salary Phase/Band**:Phase 1
**Posted Date**: 2/22/2023
**Closing Date**: 3/7/2023 at 6:00 pm CST
**Number of Openings**:1
**Work Location**:On Campus

**Criminal Record Check**:Yes
**Driver's License and Abstract Check**:Not Applicable
**Education/Credential Verification**:Not Applicable
**Vulnerable Sector Check**:Not Applicable

Please review the University of Saskatchewan's **health and safety requirements** for faculty, staff and students in consideration of the COVID-19 pandemic.

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