Mental Health Worker

4 months ago

Hamilton, Canada YWCA Hamilton Full time

**Who We Are**

Founded in 1889, **YWCA Hamilton** is known as one of Hamilton’s original social innovators and works from a feminist, anti-racist, and anti-oppressive framework. We are dedicated to strengthening women’s and girl’s voices, broadening their choices, building dynamic leadership and providing essential services that promote safe, inclusive and equitable communities.

**YWork for us?**

At **YWCA Hamilton**, we are intentional about fostering a workplace culture that values positive physical and emotional well-being through our values of Inclusivity, Equity, Community, Self-determination, and Accountability. We invest in our employees so that we can bring our values into the communities in which we live. We offer our employees:

- On-the-job training and professional development opportunities
- Childcare discounts
- Opportunities to get involved in our community
- A competitive total rewards package

If you’re passionate about making a positive impact in the lives of women, children, and families every day, we would love for you to join our team

**Position Description**

**Job Code: 7-MRE-2023**

**Department: Housing & Gender Based Violence Support Services**

**Reports to: Program Manager**

**Location: Hamilton, ON**

**Hours of Work: 37.5 hours per week**

**Start Date: TBD**

**Posting Date: September 17, 2024**
- Supports women (Trans and cis), non-binary, and gender diverse persons experiencing poverty,

homelessness, and gendered violence in navigating their mental health and well being needs

for the duration of service. Provides wrap around trauma informed, responsive care that aims

to increase service users coping, wellness planning, crisis management and service integration

needed to enhance quality of life and promote healing and wellness;
- Responsive and trauma informed crisis intervention to support de-escalation in the

moment; works to model and integrate tools to increase capacity for service users’

regulation and coping;
- Provides regular individual and group support offerings, with content that is service user

informed and focused on connection, holistic wellness and resiliency utilizing a range of

therapeutic, recreational and arts-based modalities;
- Ensuring the development of comprehensive and appropriate wellness / treatment plan recommendations regarding mental health counselling are provided in the initial assessment;
- Coordinating the provision of mental health services in line with treatment plan to clients

including consultation, assessment, therapeutic support and follow-up for all clients

relevant to the service in accordance with the agency’s mandate, policies and procedures;
- Monitoring and evaluating service delivery and mental health counselling progress of

service users;
- Linking clients with health, harm reduction and psychiatric services as necessary in line with

treatment plan;
- Provides on-going input and feedback of possible interventions and internal/external

service options;
- Ensuring necessary collaboration with community resources and advocacy occurs with or on

behalf of assigned clients;
- Participating constructively and appropriately in short
- and long-term planning for the

clients of the mental health program;
- Available for case consultation to assess needs, interventions and supports as needed;
- Provides accompaniment/direct support to liaise with service options as necessary to

support sustained access to care providers identified to be a part of circle of care;
- Supports learning across the agency;
- Regular Case Conferencing and updates to primary support team as it relates to wellbeing /

wellness plan updates for service users;
- Shares information in a timely manner;
- Maintains appropriate and accurate record keeping (documentation/reports) including safe

storage of confidential information, timely data entry, and objective case noting, in

accordance with YWCA’s policies and procedures;
- Provides recommendations to strengthen existing policies and/or processes;
- Maintains high level of confidentiality and privacy when working with client information;
- Participates in mandatory organizational and departmental training and meetings;
- Understands emerging trends, leading practices, industry professional standards;
- Develops and nurtures meaningful internal and external working relationships with service

teams and partnerships;
- Supports YWCA’s mission, vision and values;
- Performs other duties as required.

WORKING CONDITIONS:

- Works 37.5 hours work week;
- Occasional evenings and weekends may be required.

**Qualifications**
- Completion of social service diploma, social work degree or related/relevant combination of

education and experience;
- Minimum of 3-5 years’ experience in crisis intervention, trauma informed care and

providing holistic care within the social determinants of health framework (how social,

economic, and political factors such as income, education, occupation,

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