Legal Aid Worker

3 weeks ago

Guelph, Canada Legal Aid Ontario Full time

Union: OPSEU - Consolidated
- Job Number: J0523-1237
- Job Title: Legal Aid Worker
- Job Type: Permanent Full Time
- City, Province, Country: Guelph, Ontario, Canada
- Job Location: Guelph
- Job Category: Customer Service / Customer Associates
- Job Classification: S4U
- Role Designation:
- LAO Workplace Based - Role is physically based in an in-person LAO workplace.- Open Positions: 1
- Posting Date: May 30, 2023
- Closing Date: June 5, 2023
- Salary: $51,378.23 - $76,692.01/Year

Legal Aid Ontario employees are committed to making a difference in the lives of our clients.

As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job. It's an opportunity to help people who need it the most; to ensure each client receives the access to justice afforded to them under the law.

If you are looking for a new challenge in your already meaningful career with a team dedicated to justice, and innovation in a flexible and supportive work environment consider this opportunity below.

**Primary function**:
Home Location: Guelph Court House - Wyndam St
Secondary Location: Guelph Court House - Woolwich St.

Reports to: Manager of Legal Services, Wellington/Waterloo

**Key accountabilities**:

- Assessment of the client’s needs to determine the appropriate service for the client, including the early identification of vulnerable clients so that the appropriate service and referrals can be made,
- Interview clients to gather information about the case, field telephone calls from clients, and assist the lawyer manager with client queries, referrals, requests for information etc.;
- May be required to assist with the drafting and preparation of family law documents required by the Family Law Rules, under the direct supervision of a lawyer;
- Maintaining tickler systems, interviewing criminal clients and potential sureties as support for staff and Per Diem lawyers, ability to interview criminal clients with mental health issues for intake purposes;
- Perform office administration tasks such as data input, ordering supplies, maintaining files, scheduling per diem duty counsel, approving accounts and other tasks as assigned
- Familiarity and competence with proper maintenance of client data base, computer information databases such as Divorcemate, Service Integration, Peoplesoft, conflict of interest systems, file tickler systems, and basic principles of family law;
- Familiarity with financial eligibility, certificate coverage and tariff guidelines

**Required skills & experience**:

- Excellent drafting and word processing skills, some familiarity with family law software programs, such as Divorcemate, Peoplesoft, Service Integration, Excel;
- Familiarity and competence with basic criminal and family law procedural rules,
- Excellent interpersonal, communication and interview skills, and sound judgment for dealing with clients, lawyers and other agencies;
- Good understanding of criminal and family court processes and the rules and practice directions for all levels of court serviced by duty counsel;
- Knowledge of relevant criminal and family law legislation;
- Ability to determine legal and financial eligibility based on LAO eligibility criteria and to generate certificates in accordance with office procedures and standard formats and to submit files and appropriate documentation for processing.
- Written and oral French language skills are an asset
- Demonstrated ability to use latest communication technologies including Smartphones.
- Must have intermediate knowledge of the following Microsoft programs; Word, Excel. Experience with Access would be an asset.
- access to transportation

Organizational Competencies Expected- Client Focus
- Adaptability and Flexibility
- Personal Motivation and Accountability
- Focus on Quality and Best Practice
- Problem Solving and Judgment
- Organizational Awareness
- Teamwork and CollaborationAlready have an Njoyn account? Just sign in and select "my jobs" to apply.-
Legal Aid Ontario values integrity, respect, responsiveness, excellence, independence, accountability, openness and consistency. Our recruitment process reflects our commitment to diversity and inclusion. Accommodations are available upon request.

Legal Aid Ontario encourages applicants from equity seeking groups, including but not limited to individuals who are First Nations, Inuit or Métis descent, persons with disabilities, women, members of racialized communities and the 2SLGBTQ+ community. We recognize the value of diversity, equity and inclusion and are committed to addressing systemic barriers, and attracting and retaining diverse staff. All interested and eligible people will be considered, with due consideration to all protected grounds under the Ontario Human Rights Code.

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