Security Analyst

**Company Overview**:
At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

**Aperçu de l’entreprise**

Chez Motorola Solutions, nous pensons que tout commence par nos employés. Nous sommes une communauté mondiale soudée, unie par la volonté incessante de contribuer à la sécurité des personnes partout dans le monde. Nos technologies de communication, de sécurité vidéo et de centre de commandement essentielles soutiennent les agences de sécurité publique et les entreprises, permettant une coordination essentielle pour des communautés, des écoles, des hôpitaux et des entreprises plus sécuritaires. Connectez-vous à une carrière qui compte et aidez-nous à bâtir un avenir plus sûr.

**Department Overview**: Envysion, a Motorola Solutions company, is a leading provider of enterprise video security and AI solutions for the restaurant and retail industries. Envysion improves restaurant and retail profitability by helping customers make smarter business decisions every day, through actionable insights derived from best-in-class managed video software and services.
**This position will be responsible for supporting Envysion’s ongoing preservation and optimization of deployed security systems at customer sites, including but not limited to: intrusion detection, video surveillance, panic buttons, and access control.

This position will also provide administrative support to Envysion’s Access Control Program and will assist with the implementation of access control systems for Envysion customers.

Responsibilities include but are not limited to:

- Conduct quality analysis reviews of alarms and events generated by Envysion’s deployed security systems and document findings
- Perform reviews of security system configurations to ensure security system deployments are meeting performance expectations
- Provide internal support for inquiries relating to alarm responses by Envysion’s monitoring station
- Meet with internal and external customers to provide feedback and resolve reported issues
- Collaborate cross-functionally with other departments to identify and be notified of recently deployed security systems
- Identify and escalate technical issues within security system hardware and software and notify appropriate parties
- Gather and input various forms of data into spreadsheets and maintain multiple reporting tools
- Regularly create and distribute security system reports and notifications to internal and external customers
- Maintain project management files and associated information for access control installation projects
- Meet with installation partners and internal and external customers to review and coordinate access control installations
- Perform initial configurations and site acceptance testing for new access control system installations
- Assist with initial troubleshooting efforts for customer reported issues with deployed access control systems

Qualifications:

- High school diploma or equivalent, Bachelor's degree preferred
- 2+ years experience using or maintaining physical security systems including but not limited to: access control, video surveillance, intrusion detection, duress, alarm communication and display systems, etc.
- Previous experience with inputting and managing large amounts of data
- Ability to demonstrate an analytical mindset to determine root causes and process improvements
- Strong organizational and time management skills
- Strong oral, written, presentation and interpersonal communication skills
- Ability to work independently and prioritize tasks effectively

Target Base Salary Range: $43,200 - $50,000 CAD

LI-MM1

**Basic Requirements**:

- High school diploma or equivalent
- 2+ years experience using or maintaining physical security systems

**Travel Requirements**: Under 10%
***Relocation Provided**: None
***Position Type**: Experienced
***Referral Payment Plan**: Yes
**_
EEO Statement_**

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition