Dental Receptionist

2 weeks ago


Winnipeg, Canada Cholakis Dental Group Full time

**About the company**

Cholakis Dental Group is proud to provide dedicated dentists for children and adults as well as an integrated team of specialists working to achieve the highest standard of dental care. The entire team is focused on one mission
- our patient’s well-being. At Cholakis Dental Group, every aspect of a patient’s dental care is coordinated by our team of dental professionals to provide individualized care all under one roof. We offer a full range of dental services from general family dentistry and kid’s dentistry to cosmetic and specialty services. The Cholakis team is a talented, committed team of world-class general and specialist dentists. Our dentists are all leaders in their respective fields, and they are committed to constantly learning, teaching and mentoring others in the art of dentistry.

**Dental Receptionist**

**Responsibilities**:

- Greeting and welcoming patients as they arrive, ensuring a warm and friendly atmosphere
- Answering phone calls and directing calls appropriately
- Verifying and updating patient information, including medical history, insurance details and personal data
- Assisting patients with completing necessary forms and ensuring accuracy and completeness of all documentation
- Coordinating patient flow and managing the appointment schedule to optimize efficiency and minimize waiting times
- Processing and managing patient payments, insurance claims and billing procedures accurately and confidentially
- Communication with administrators and the clinical team to ensure seamless coordination of patient care and treatment plans
- Processing outgoing mail and assisting with basic administrative tasks such as filing, photocopying and data entry
- Addressing patient inquiries and concerns promptly and professionally

**Requirements**:

- High school diploma or equivalent
- Proficient computer skills, including MS office
- Excellent verbal and written communication skills with a friendly and professional demeanor
- Strongly organized and multitasking abilities, with a keen eye for detail
- Ability to handle high pressure situations with patience, empathy and composure
- Demonstrated ability to work collaboratively in a team environment
- Exceptional customer service skills, with the ability to effectively communicate and interact with a diverse patient population

**Salary**: $16.00-$18.00 per hour

**Benefits**:

- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- No weekends

Work Location: In person


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