Community Navigator

5 months ago

Steinbach, Canada March of Dimes Canada Full time

POSITION: Community Navigator, Steinbach (Part-Time, Contract, 7 hrs/week for 48
weeks)
DEPARTMENT/PROGRAM: Community Programs & After Stroke

REPORTS TO: Coordinator, National After Stroke Programs

BASIC FUNCTION:
Reporting to the Coordinator, National After Stroke Programs, the Community Navigator (CN)
will be responsible for supporting active, healthy connected lives for people with disabilities in
four Manitoba communities of focus - Winnipeg, Steinbeck, Selkirk and Thompson. Life with
disability can be profoundly isolating. Whether from social stigma, discrimination, or the
challenges of navigating an often-disconnected system, people living with disabilities feel
disconnected from society, the supports they need, and each other.

The Community Navigator will work in the designated community to:

- connect Manitobans to MODC virtual programs to support their physical and mental
health, and ability to enjoy strong, supportive relationships and a sense of community
belonging;
- make communities aware of services available to Manitobans with disabilities (both
MODC’s and others); and,
- signpost and refer them to local community programs.
The CN will work closely with other MODC staff to ensure consistent and best practices are
applied across the CPAS portfolio.

RESPONSIBILITIES:
Community Engagement
- Organize, manage and facilitate a variety of opportunities that deepen MODC’s profile in

communities and networks, and complement existing local offerings.
- Develop an information exchange forum and resource database to grow relationships

and linkages for Manitobans.
- Reach out and serve and/or connect with Manitobans in the focus community and their

families, local volunteers, relevant stakeholders, community, educational and business
sectors to establish a stronger sense of belonging and community.
Program Delivery/Client Support
- Support the identification and entry of local community resources for people with

disabilities into MODC’s national resource database (both in-person and virtual offerings)
enabling a more robust navigation of Manitobans with disabilities in our client
relationship management (CRM) database and appropriate referrals moving forward.
- Provide system navigation services by making appropriate community referrals and

assisting Manitobans in the focus community with various health, social and supportive
systems; these services may be at the federal, provincial or municipal level
- Facilitate the registration of Manitobans into virtual programs (e.g., Aphasia Peer

Connect, Ask An Expert) that champion physical, social and mental health, and their
ability to enjoy strong, supportive relationships and a sense of community belonging.
- Signpost Manitobans to other community-based assets that support their needs.
- Facilitate virtual programs in conjunction with other MODC team members.
- Utilize client relationship management (CRM) database, as needed, to capture and

analyze client data, including client profile, needs assessment, goals, achievements and
intervention involvement.
- Monitor program statistics, analyze the results; this includes preparing status summaries

and reports.
General Administration
- Meet deadlines, while managing changes in priorities, schedules, deadlines, etc.
- Communicate openly and work cooperatively with team.
- Manage change in a constructive and positive fashion.
- Manage workload and work area in a healthy and safe manner.
- Promote a positive, safe work environment.
- Follow all MODC policies and procedures.
- Adherence to the Code of Business Conduct

MODC Culture Code and Staff Engagement
We are accountable to our community, volunteers, clients we serve and each other, we are one
team:

- To respect and celebrate differences
- To have strong communication skills sharing thoughts and opinions openly
- To solve problems together, to be able to analyze and review situations for constant

improvement.
- To coach and work efficiently and in support of one another.

We adapt and grow together
- To be innovative and work towards constant program improvements, and new initiatives.
- To take an active role in professional development opportunities, training, and share

knowledge with team.

QUALIFICATIONS & EXPERIENCE:

- Post-secondary degree or diploma in health promotion, education, social work,

recreation, community development or related field.
- 2-3 years of related health and education experience
- Experience working with the disability community, knowledge of disability issues and/or

lived experience of disability will be considered strong assets.
- Ability to ensure sensitivity and appreciation of Indigenous Peoples culture, traditions,

approaches in program delivery.
- Experience of providing person-centred support to vulnerable people
- Experience with group facilitation.
- Demonstrates professional, customer-focused behaviour.
- Ability to communicate effectively and build professional relationships with internal and

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