Porter / Shuttle Driver / Guest Service
2 weeks ago
Job description
**Job description**
We are looking for an exceptional team member for a Full time position that is willing and able to provide superior customer care to our guests.
Responsibilities include:
Days, Evenings, Nights and Cover Shifts. Must be available weekends
Exceptional customer service skills
Work under pressure
Fast-paced environment
Attention to detail
Standing for extended periods
Work with mínimal supervision
Must have criminal record check and clean drivers abstract
Transportation: Own vehicle, with parking available or public transportation is also available
Effective interpersonal skills, Reliability, Flexibility, Team player, Excellent oral communication, Client focus, Dependability, Organized, Excellent written communication
**Specific Skills/Duties**:
- Provide exceptional customer service
- Drive guests to and from airport with hotel shuttle van
- Valet guests vehicles
- Snow clearing of front and side walkways
- Deliver packages and other items to guest rooms
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Secure guests’ valuables
- Store luggage
- Monitor pool area for wristbands and pool towels
- Able to lift up to 50lbs
- Perform light housekeeping such a laundry and cleaning duties
- Register arriving guests and assign rooms
- Process telephone calls
- Take, cancel and change room reservations
- Investigate and resolve complaints and claims
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Process wake-up calls
- Follow emergency and safety procedures, Clerical duties (i.e. faxing, filing, photocopying)
- Assist clients/guests with special needs
- Other duties as assigned.
**Job Type**: Part - Time
**Salary: $13.00 per hour**
**Job Type**: Part-time
Part-time hours: 20 - 40 per week
**Salary**: $13.00-$13.50 per hour
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
Ability to commute/relocate:
- Winnipeg, MB: reliably commute or plan to relocate before starting work (required)
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