Assistant Branch Manager, Coventry Hills Branch

2 days ago

Calgary, Canada Connect First Credit Union Full time

**About connectFirst Credit Union**

**As a credit union, we're different than a bank - and we like it that way.**

At connectFirst, we spend our days helping our members achieve their financial aspirations through a community-focused approach to banking that’s true to our co-operative principles. You’re our member, not a number. We’re your neighbours and your partner. Over 80 years ago we started from humble beginnings. Through the years, we’ve grown to become one of Alberta’s leading financial institutions through a desire to connect the dots between your dreams, your goals, your community, and your financial wellness and we echo these desires through our new, consolidated connectFirst brand.

We believe that banking is about more than money - it’s a cornerstone of every vibrant community and that our members should expect us to positively impact the financial success and viability of the communities that we call home. We invest meaningfully in the potential and well-being of our employees, and what matters most to our members. We have honest conversations about real things, as real people. Our members are owners, they have a say in how we operate, they earn dividends on common shares and investment shares, and they have access to an extensive array of financial products and services.
- **Our mission**: Make money make a difference.
- **Our vision**: Do what's right for every member.
- **Our values**: Think big, act local, take charge, and make it easy.

**We’re committed to providing remarkable experiences to our members, our communities, and our employees, and we’re proud to be regarded as one of the best**:

- Named among Canada’s Most Admired Corporate Cultures by Waterstone Human Capital
- Recipient of Canada’s Best Managed Companies award for 21 consecutive years
- $12.3 billion book of business (Deposits=45%, Loans=43%, Wealth Management=10%, Syndicated Loans=2%)
- 750 employees
- $585 million in Member's equity

**Key Accountabilities**:

- In conjunction with the Branch Manager, develops and implements branch business plans, goals, objectives, budgets and expense controls.
- Partners with the Branch Manager to ensure operational effectiveness of the branch and maximize the performance of the team.
- Coordinates and oversees the day-to-day service activities of the front-line staff, including managing the daily scheduling and ensuring adequate staffing for efficient branch front-line service.
- Ensures a high level of employee capability and engagement by setting individual goals and objectives, developing and coaching direct reports, continually assessing and improving levels of performance, supporting ongoing employee development and career planning, providing frequent feedback and guidance, and taking action to close any identified gaps.
- Coaches team on member advice and education, problem resolution and prevention at first point of contact, and advocates for digital enablement and multichannel usage.
- Provides overrides and maintains signing authority within established limits.
- Ensures member walk-in traffic is assisted appropriately and transactional and operational effectiveness activities are completed as per policies and procedures.
- Ensures the daily management of cash within the branch, night deposit, ABM’s, CDU’s, TCR’s balancing and all other controls are in place.
- Monitors the problem resolution process ensuring branch employees are taking appropriate timely action to meet and/or exceed member expectations.
- Remains member focused acting as a trusted advisor to internal and external members, while balancing the needs of the member and the credit union.
- Monitors the effectiveness of operational controls in place, identifies any deficiencies and initiates appropriate corrective actions to ensure branch operational controls are adequate.
- Follows audit, compliance, risk management, delinquency, fraud, robbery and other control mechanisms.; conducts prescribed audits, verifications, and reviews other processes that are prescribed in policy & procedure.
- Leverages network to establish both internal and external working relationships to support business objectives.
- In conjunction with the Branch Manager, participates in interviews and hiring decisions for all non-management positions.

**Experience and/or Educational Requirements**:

- Minimum 4 years experience in retail banking, consumer lending/ credit, or investments.
- 1 - 2 years demonstrated experience in a management role is an asset (ABM I)/ is required (ABM II).
- Proven success in business growth, as well as establishing member and community relationships.
- Experience in coaching to sales and referral target achievement.
- Experience in consumer lending/credit or investments is an asset (ABM I)/ is required (ABM II).
- Completed a relevant certificate, diploma, degree or designation program.
- Completion of Lender Accreditation Program may be required.
- An equivalent combination of educa

  • Team Member

    6 months ago

    Calgary, Canada The Chopped Leaf - Coventry Hills, North East Calgary Full time

    **Team Member** The Chopped Leaf - Coventry Hills, North East Calgary - Calgary, AB The Chopped Leaf - Coventry Hills, North East Calgary Brand new Chopped Leaf restaurant in Coventry Hills Center (130 Country Village Road NE **)**. We are looking for energetic full time and part time team members. We are looking for individuals with the following...

  • Financial Advisor

    7 days ago

    Calgary, Canada Servus Credit Union Full time

    **Employment Status: Full-time** **Salary Range: $50,850 to $71,091 (dependent on experience level)** Servus is growing! We are currently looking for a **Financial Advisor for our Calgary Panorama Hills branch.** Reporting to the Branch Manager, your primary objective is to bring our noble purpose to life by developing long term relationships with...

  • Cashier - Coventry Hills Full-time and Part-time Position

    5 days ago

    Calgary, Alberta, Canada Shoppers Drug Mart Full time

    Job Title: Cashier - Coventry Hills Full-time and Part-time Position

  • Branch Manager

    7 days ago

    Calgary, Canada First Onsite Full time

    Amazing Careers Happen Here! First Onsite is a people-centric company. We're committed to celebrating our human-power, and rewarding the people who contribute to our success. Our people make all the difference in our ability to serve our clients, and we recognize that by offering **comprehensive benefits packages**, **extended health plan including medical,...

  • Assistant Branch Manager

    7 months ago

    Calgary, Canada Roofmart Full time

    Fantastic Opportunity to Be Part of a Great Team! Roofmart, Canada’s National distributor for Exterior Building Supply for Roofing, Siding, Metal and Building Envelope. With over 50 Roofmart locations across Canada, we are strategically positioned to handle all our customer needs. We are looking for Enthusiastic, Driven, Outside of the Box Thinkers to help...

  • Branch Manager

    7 months ago

    Calgary, Canada Sinclair Supply Ltd Full time

    Established in 1946, Sinclair Supply has been a leading and dynamic force in the HVAC-R industry for over three decades. Our enduring commitment to excellence, innovation, and customer satisfaction has solidified our position as a trusted provider of HVAC solutions. At Sinclair Supply, we take pride in offering a comprehensive range of high-quality products...

  • Branch Manager

    6 months ago

    Calgary, Canada Sinclair Supply Full time

    Sinclair Supply Ltd., a leader in the wholesale distribution of HVACR products, has been proudly serving our employees, industry, and customers since 1946. Come join our team of likeminded individuals, and experience an outstanding company culture filled with growth-oriented opportunities. Why You’ll Love Us **Outstanding company culture.** We run on the...

  • Branch Manager

    2 months ago

    Calgary, Canada COLONIAL COUNTERTOPS LTD. Full time

    **About our company** Established in 1970, Colonial Countertops brings over 50 years of excellence to the industry. Founded by Roko Kliman three generations ago, we are still family owned and operated today. We pride ourselves on quality, locally fabricating and installing custom countertops for residential and commercial projects alike. **Position...

  • Branch Assistant

    6 days ago

    Calgary, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Branch Administrator

    2 months ago

    Calgary, Canada Canaccord Genuity Corp. Full time

    Who we are: Canaccord Genuity (CG) is a leading independent full-service financial services firm, with operations in two principal segments of the securities industry: wealth management and capital markets. CG is driven by an unwavering commitment to building lasting client relationships - we achieve this by generating value for our individual,...

  • Branch Manager

    7 months ago

    Calgary, Canada Robertson Electric Wholesale Full time

    Robertson Electric is currently looking for a **Branch Manager **to join our branch in **Calgary !** **About Us** **Scope of the Position** The **Branch Manager** will be responsible for building a team from the ground up and will be ultimately responsible over the success of the branch. The Branch manager will be responsible for directing, maintaining,...

  • Assistant Branch Manager I

    7 months ago

    Calgary, Canada SiteOne Landscape Supply Full time

    Company Overview: SiteOne associates are customer obsessed, always safe, continuously improving, and having fun! Whether you are experienced in the green industry, a professional looking for a career change, or a new graduate or veteran transitioning into the workforce, we are confident you will find opportunity and reward with SiteOne. SiteOne Landscape...

  • Branch Manager

    1 month ago

    Calgary, Canada Vallen Full time

    **Branch Manager** Why Join our Team? At Vallen, we embrace what makes us unique. We thrive on the diversity of our associates and the different ways each of us contributes to Vallen’s success. We pride ourselves on being an inclusive company that values the growth of our associates. When you join Vallen, you become part of our winning team. Our vast...

  • Branch Manager

    4 weeks ago

    Calgary, Canada International Distribution Network Full time

    IDN Company: IDN-Canada Title/Position: Branch Manager Type of Position: Full-Time Location: Montreal, QC Residency: Must be a Canadian Resident IDN-Canada is a leading security and door hardware distributor providing security products, access control solutions and more to security professionals across Canada. As part of a network of over 50 locations,...

  • Branch Manager

    4 days ago

    Calgary, Canada BMO Financial Group Full time

    6550 MacLeod Trail SW Calgary Alberta,T2H 0K6 Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives....

  • Branch Manager

    4 weeks ago

    Calgary, Canada Source Atlantic Limited Full time

    Empowering Success: Your Journey starts with Source Atlantic. Elevate your career with Source Atlantic: Award-winning, efficient, and innovative. Join us for exceptional service and top-tier solutions across Canada. Boost efficiency with our one-stop distribution hub. Recognized among Canada’s Best Managed Companies. Your pathway to success starts here...

  • Branch Manager

    4 weeks ago

    Calgary, Canada International Distribution Network Full time

    IDN-Canada is a leading security and door hardware distributor providing security products, access control solutions and more to security professionals across Canada. As part of a network of over 50 locations, IDN-Canada strives to offer customers the strength and buying power of a national organization along with local product availability and personal...

  • Branch Administrator

    6 months ago

    Calgary, Canada Leavitt Machinery Canada Inc. Full time

    **Leavitt Machinery** is one of the fastest growing materials handling equipment dealers in North America. With an entrepreneurial spirit, mission-driven approach, and customer-focused mindset, we have achieved exponential and continued growth over the past 25 years. Leavitt Machinery is an integral entity within the Venturis group of companies,...

  • Branch Manager

    2 months ago

    Calgary, Canada Peter Hughes Landscape Full time

    Are you an experienced team-oriented manager? Looking for a great place to grow your career? Peter Hughes Landscape has a fantastic opportunity for someone to lead our Calgary Branch! **Our Culture** At Peter Hughes Landscape we’ve created an environment where personal growth is realized. Working with our team isn’t a job, it’s a journey to reach...

  • Branch Director

    2 months ago

    Calgary, Canada The Group Master Full time

    **Master, for over 70 years** We've been the HVAC-R leader and one of Canada's Best Managed Companies since 2010. As the country's leading private HVAC-R distributor, we have over 1,400 active employees, operating in more than 55 branches and 3 distribution centers from British Columbia to the Atlantic provinces, as well as 30 branches in the United...