Learner Communications Manager

7 months ago

Halifax, Canada Dalhousie University Full time

**Position Details**:

- Position Information**Position Title**
- Learner Communications Manager

**Department/Unit**
- Admissions & Student Affairs - Med

**Location**
- Halifax, Nova Scotia, Canada

**Posting Number**
- S080-24

**Employee Group**
- DPMG

**Position Type**
- Regular, On-Going

**Duration of Contract (if applicable)**

**Employment Type**
- Full Time

**Full-time Equivalency (FTE)**
- 1

**Salary**
- $51,234 - $68,435 per annum

**Classification**
- ADM-04

**Provisional Statement**
- This is a provisional classification. Formal regular review classification procedures may be initiated at any time by the incumbent or supervisor after the incumbent has worked a minimum of six months in the role._

**About Dalhousie University**
- Dalhousie University is Atlantic Canada’s leading research-intensive university and a driver of the region’s intellectual, social and economic development. Located in the heart of Halifax, Nova Scotia, with an Agricultural Campus in Truro/Bible Hill, Dalhousie is a truly national and international university, with more than half of our almost 21,000 students coming from outside of the province. Our 6,000 faculty and staff foster a vibrant, purpose-driven community, that celebrated 200 years of academic excellence in 2018.

**Job Summary**
- Dalhousie Medical School attracts some of Canada’s top students, physicians, and health researchers. With campuses in Halifax, Nova Scotia and Saint John, New Brunswick, and over 100 teaching sites across the Maritimes, we provide aspiring doctors and health researchers with the highest caliber of education. Reporting to the Director, Resident & Student Affairs, the Learner Liaison Officer will create and implement organizational and communications strategies for all learners within the Resident & Student Affairs office by developing strong working relationships with learners across all four years (Med1, Med2, Med3 and Med4) and throughout residency.

**Key Responsibilities**
- In close collaboration with the Resident & Student Affairs team, develop detailed annual organizational and communication strategic plans, using in-depth knowledge of accreditation standards, learner needs, and the expectations and requirements of each learner year.
- Adjust plans on an ongoing basis to meet unexpected needs and demands. This requires communicating regularly throughout the year with learners using a variety of methods to identify concerns and expectations that need to be addressed, and consulting with the Resident & Student Affairs team regarding resources and initiatives.
- Generate the engagement and commitment of key contributors for all projects being organized, including participation from the maximum number of learners, through 1:1 and group outreach. This may include creating brochures, social media, newsletters, website, recognizing learners will use and engage with various mediums.
- Build key partnerships and working relationships with student leaders and faculty partners, and liaise with Faculty of Medicine offices and organizations to identify, develop and promote wellness initiatives in collaboration with the Resident & Student Affairs team.
- Design and develop a variety of communication documents detailing services and supports provided by Resident & Student Affairs, ensuring alignment with stated accreditation standards. Ensure documents are accessible and provide clear communication to learners.

**Note**
- This position will require periodic evening and week-end work due to learner schedules.
The successful applicant will be eligible for hybrid work (combination of in-person work on campus and remote work) as agreed by all parties based on operational requirements and university guidelines.

**Required Qualifications**
- Undergraduate degree in relevant field plus, approximately three to five years’ of related experience, preferably in a post-secondary education, health care or government environment (or equivalent combination of training and experience).
- Experience working with adult learners preferred. Demonstrated ability to work and communicate effectively with a wide range of individuals on a 1:1 and group level, both verbally and in writing.
- Must have high level of attention to detail while managing multiple projects.
- Experience using social media in a communications role.

**Assets**
- Experience with various software packages including Canva and/or other design software.
- Experience with website design.

**Job Competencies**
Respect & Inclusion
- Adaptability
- Knowledge & Thinking Skills
- Communication
- Service

**Additional Information**
- Dalhousie University supports a healthy and balanced lifestyle. Our total compensation package includes a defined benefit pension plan, health and dental plans, a health spending account, an employee and family assistance program and a tuition assistance program._

**Application Consideration**

**Diversity Statement**
- Posting Detail Information**Number of

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