Reservations Agent

2 weeks ago


Edmonton, Canada West Edmonton Mall Full time

The Reservations Agent is responsible for answering incoming reservations calls and accommodating guests in a quick, accurate, and efficient manner.

**Primary Responsibilities**:

- Making reservations for the Fantasyland Hotel and answering incoming calls.
- Providing information to callers regarding room rates, amenities, and packages offered by the hotel, as well as general inquiries about the mall, the various mall attractions, and other concerns.
- Printing arrivals lists on a daily basis and checking for errors, packages, room blocks, duplicate bookings, and any other discrepancies.
- Posting/Refunding deposits, preparing confirmation letters and registration cards, and other duties as required.
- Other responsibilities may be required.

**Desired Qualifications**:

- Experience working in customer service reservation related field.
- Excellent Customer Service and Communication skills.
- A professional telephone etiquette with excellent problem solving skills.
- Basic computer and typing skills with experience in Microsoft Office programs such as Word, Excel, and Outlook.
- Working conditions are primarily sitting in an office environment.

**Terms of Employment**:

- This is a part-time position that requires a flexible schedule with the ability to work evenings, weekends, holidays and shift work.
- Must be able to pass a basic security clearance.

**Job Types**: Permanent, Part-time

**Salary**: $18.00 per hour

**Benefits**:

- Company events
- On-site parking

Schedule:

- Holidays
- Monday to Friday
- Weekends as needed

Work Location: In person


  • Reservation Agent

    6 days ago


    Edmonton, Canada Nagel Tours Full time

    **NAGEL TOURS LTD.** **RESERVATION AGENT** Nagel Tours is an escorted motorcoach tour operator in Edmonton, AB proudly celebrating 46 years of service under the same ownership. We are expanding our team and seeking a Part-time (potential for full-time) Reservations Agent who is detail oriented, with excellent listening, verbal and written English...

  • Reservation Agent-1

    6 days ago


    Edmonton, Canada U-Haul Full time

    **Reservation Agent-1**: U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each day is different and dynamic. If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal...

  • Reservations Agent

    5 days ago


    Edmonton, Canada Pomeroy Lodging LP Full time

    **We are looking for a Reservations Agent**: **Rate of Pay: $18/hour, 35 hours/week** Start a new Adventure while working for an Autograph by Marriott Resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those...


  • Edmonton, Canada U-Haul Full time

    **Reservation Manager-1**: U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each day is different and dynamic. If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal...


  • Edmonton, Canada West Edmonton Mall Full time

    The Reservations Manager is responsible for the day-to-day operation of the Fantasyland Hotel Reservations department, ensuring hotel standards, policies and procedures are communicated and observed by department employees when assisting guests. **Primary Responsibilities**: - Supporting, training and supervising all reservations agents, ensuring they have...

  • Travel Agent

    5 days ago


    Edmonton, Canada Nagel Tours Full time

    **NAGEL TOURS LTD.** **TRAVEL AGENT** Nagel Tours is an escorted motorcoach tour operator in Edmonton, AB proudly celebrating 46 years of service under the same ownership. We are expanding our team and seeking a Part-time (potential for full-time) Reservations Agent who is detail oriented, with excellent listening, verbal and written English communication...


  • Edmonton, Canada Best Western Cedar Park Inn Full time

    We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent's responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities. If you have a knack for customer service and work experience in...


  • Edmonton, Canada Coast West Edmonton Hotel & Conference Centre Full time

    We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent's responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities. If you have a knack for customer service and work experience in...

  • Guest Service Agent

    7 days ago


    Edmonton, Canada Ramada by Wyndham Edmonton South Full time

    **Guest Service Agent** **Ramada by Wyndham Edmonton South** **About Us**: At **Ramada by Wyndham Edmonton South**, our commitment goes beyond just providing rooms; it is about creating memorable experiences for every guest. Our dedication to exceptional service is what defines us, and we are seeking individuals who share our passion. If you are a dynamic,...


  • Edmonton, Canada Wingate Edmonton West Full time

    The position of Guest Services Agent is often the initial point of contact for guests of the hotel. This position is responsible for greeting and registering guests, providing outstanding service for guests during their stays, and settling guest accounts upon completion of their stays. The Guest Services Agent is also responsible for making and modifying...

  • Front Office Agent

    3 days ago


    Edmonton, Canada West Edmonton Mall Full time

    Front Office Agents deliver an exceptional experience to every guest at our hotel, and are responsible for welcoming guests, managing information, distributing keys and room assignments and answering general inquiries to ensure an excellent stay. **Primary Responsibilities**: - Greeting and welcoming guests upon arrival, check-in and check-out, verifying...

  • Front Desk Agent

    Found in: Talent CA C2 - 3 days ago


    Edmonton, Canada Pomeroy Kananaskis Mountain Lodge Full time

    We are looking for a Front Desk Agent to join our team! Are you a personable individual with a knack for problem-solving and organization? This is the perfect job for you!  Job Description As a Front Desk Agent, you have the authority to exceed guest expectations and create a lasting positive impression on each guest. Your role is very important...


  • Edmonton, Canada Best Western Cedar Park Inn Full time

    **Best Western Cedar Park Inn is looking for a Front Desk Agent/ Night Auditor. You will be responsible for providing a welcoming and friendly guest experience to everyone staying with us.** **What will I be doing?** - Provide friendly, customer-oriented service - Register arriving guests and process check-outs - Provide information on hotel facilities and...


  • Edmonton, Canada Best Western Cedar Park Inn Full time

    **Best Western Cedar Park Inn is looking for a Front Desk Agent/ Night Auditor. You will be responsible for providing a welcoming and friendly guest experience to everyone staying with us.** **What will I be doing?** - Provide friendly, customer-oriented service - Register arriving guests and process check-outs - Provide information on hotel facilities and...

  • Guest Service Agent

    5 days ago


    Edmonton, Canada Metterra Hotel on Whyte Full time

    **Description**: Located in one of Edmonton’s most vibrant communities, the Metterra & Varscona Hotels on Whyte Ave are looking for an exciting & enthusiastic addition to our guest service team! The Guest Service Agent is a front line professional that ensures a positive overall impression of our properties as well as assists with all aspects of guest...

  • Guest Service Agent

    6 days ago


    Edmonton, Canada Metterra & Varscona Hotels on Whyte Full time

    Located in one of Edmonton’s most vibrant communities, the Metterra & Varscona Hotels on Whyte Ave are looking for an exciting & enthusiastic addition to our guest service team! The Guest Service Agent is a front line professional that ensures a positive overall impression of our properties as well as assists with all aspects of guest services. You'll...

  • Guest Service Agent

    5 days ago


    Edmonton, Canada Ramada by Wyndham Edmonton South Full time

    **Guest Service Agent - Two-Month Contract** **Location**: Ramada by Wyndham Edmonton South Hotel **Duration**: February 23, 2024 - April 30, 2024 (2 months) **About Us**: **Ramada by Wyndham Edmonton South **hotel is a leading hotel in the heart of south Edmonton, dedicated to providing exceptional guest experiences. We pride ourselves on delivering...

  • Front Desk Agent

    7 days ago


    Edmonton, Canada PARADISE AASHIYAANA LTD Full time

    Education: - Expérience: **Education**: - Secondary (high) school graduation certificate **Tasks**: - Register arriving guests and assign rooms - Take, cancel and change room reservations - Provide information on hotel facilities and services - Process guests' departures, calculate charges and receive payments - Maintain an inventory of vacancies,...

  • Front Desk Agent

    3 weeks ago


    Edmonton, Canada ILIYAN HOSPITALITY INC Full time

    Education: Secondary (high) school graduation certificate - Experience: 2 years to less than 3 years **Tasks**: - Register arriving guests and assign rooms - Process group arrivals and departures - Take, cancel and change room reservations - Provide information on hotel facilities and services - Provide general information about points of interest in the...

  • Front Desk Agent

    6 days ago


    Edmonton, Canada Super 8 Edmonton South Full time

    Education: No degree, certificate or diploma - Experience: Experience an asset **Tasks**: - Register arriving guests and assign rooms - Process group arrivals and departures - Take, cancel and change room reservations - Provide information on hotel facilities and services - Investigate and resolve complaints and claims - Process guests' departures,...