Sales Associate

4 months ago

Kingston, Canada Fat Panda Vape Shop Full time

**Join Our Team: Retail Sales Associate**

**About Us**:
Welcome to Fat Panda, your premier destination for all things vaping. Established with a vision to redefine the vaping experience, we've curated a space where enthusiasts, novices, and everyone in between can explore, discover, and indulge in the world of electronic cigarettes. At Fat Panda, we're on a mission to empower our community to embrace a healthier alternative to traditional smoking. Through our extensive selection of top-quality products, knowledgeable staff, and unwavering commitment to customer satisfaction, we strive to make vaping accessible, enjoyable, and above all, safe. As we expand, we're seeking passionate individuals to join us in creating exceptional customer experiences and driving sales.

**What We're Looking For**:
**Effective Communicator**:Strong interpersonal and communication skills, both written and verbal.

**Cash Handling Experience**:Previous experience handling cash and accepting payments via Visa and MasterCard.

**Customer-Centric**:Dedication to delivering excellent customer service and building lasting relationships with clients.

**Detail-Oriented**:Demonstrated organizational skills, meticulous attention to detail, and a professional work ethic.

**Sales-Driven**:Ability to independently drive sales while also thriving in a collaborative team environment.

**Problem Solver**:Proactive and resourceful thinker with a knack for solving challenges.

**Team Player**:Positive attitude, collaborative spirit, and ability to work effectively within a team dynamic.

**Presentation Skills**:Capable of effectively conveying information to customers in one-on one or small group settings.

**Physical Requirements**:Able to lift 30 pounds without assistance, and must be at least 19 years of age.

**Product Knowledge**:Familiarity with pod systems, Disposables, Atomizers, External and Internal Battery mods is a plus.

**Key Duties and Responsibilities**:
**Customer Engagement**:Interact with customers to understand their needs and provide informed guidance on electronic cigarette usage.

**Exceptional Service**:Create memorable experiences for customers by fostering genuine relationships and addressing their needs compliantly.

**Operational Excellence**:Adhere to all company standards and procedures, including education, merchandising, cleanliness, and security protocols.

**Age Verification**:Diligently check identification for customers who appear to be under 25 years of age.

**Insight Sharing**:Share valuable customer, product, and operational insights with the Store Manager to enhance business performance.

**Industry Awareness**:Stay updated on industry trends and product developments to provide informed recommendations to customers.

**Payment Handling**:Process payments efficiently and accurately, including cash, Visa, Mastercard, Amex, and debit transactions.

**Promotional Awareness**:Create awareness of promotional programs and sales to drive customer engagement and sales.

**Ready to Join Us?**

**Job Types**: Part-time, Permanent

Pay: From $16.55 per hour

Schedule:

- 4 hour shift
- 8 hour shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed

Work Location: In person

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