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Information Technology
3 weeks ago
Education: Bachelor's degree
- Experience: 1 year to less than 2 years
- Information technology
- Computer science
- Psychology, other
**Work setting**:
- School or educational institution/establishment
**Tasks**:
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
**Computer and technology knowledge**:
- Android
- iOS
- Multimedia software
- Website creation and management software
- Database software
**Security and safety**:
- Bondable
**Work conditions and physical capabilities**:
- Work under pressure
- Attention to detail
**Personal suitability**:
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Team player
- Ability to multitask
**Health benefits**:
- Dental plan
- Health care plan
**Other benefits**:
- Free parking available
- Work Term: Temporary
- Work Language: English
- Hours: 30 to 40 hours per week
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