Dock Supervisor

_**Who we are**_

QRC Logistics is a proudly owned family transportation business that started out as courier company doing rush pick up’s and deliveries using cars and vans all around the GTA. As our customer’s requirements evolved, so did the company. Since then, QRC has grown and expanded exponentially adding in services such as:

- Cartage division with 5-ton trucks all with tailgates to handle LTL
- Trailer division to handle FL freight
- Overnight division for less time sensitive deliveries
- Rush division for time critical deliveries
- Warehouse storage and full pick and pack operation
- Network of terminals across the country in every major center
- QRC specializes in Retail deliveries

We pride ourselves on being a one stop shop for all our customers logístical needs. We offer the unique opportunity to have online web access for all customers to view and track inventory in real time by using state of the art software systems for both warehousing and transportation management.

Being innovative, flexible, accountable and responsive are all core values each team member embraces at QRC Logistics. We are always looking to add out of the box, creative thinkers to join our ever-growing company.
- **Position Overview**_

Are you someone who has the natural ability to lead people? Are you looking to make a positive impact? If you are a highly motivating, organized and a driven individual who is always willing to help the team, keep reading

QRC Logistics is looking for energetic leaders who thrive in a fast-paced environment and are results driven. If you are passionate about making a difference and take pride in coaching and motivating a team, then this may be the opportunity you have been working towards.

**Job Title**: Midnight Dock Supervisor

**Reports to**: Terminal Manager

**Job Type: Full Time - 11:00pm to 7:30am**

**Responsibilities and Duties**:
Ø Follow the directives and assist the Terminal Manager in achieving the goals and objectives.

Ø Provide leadership, instruction and direction to the Docks, Dispatch and Retails teams thereby assisting them in establishing and realizing the department goals and objectives.

Ø Set standards of performance for all subordinates and train them in the company policies and procedures.

Ø Direct and supervise activities of operations to achieve performance standards for quantity and quality of work produced.

Ø Implement and maintain company policies and procedures for the department.

Ø Maintain employee morale through effective communication and regular meetings.

Ø Check all reports prepared by subordinates for accuracy and completeness.

Ø Establish and maintain a cooperative relationship with all other departments of the company.

Ø Enforce and monitor security standards and procedures.

Ø Seek out and research opportunities to improve methods, processes, procedures, and equipment.

Ø Review all disciplinary cases and ensure that actions are taken to rectify human resource problems with the collaboration of Human Resources.

Ø Complete any additional assignments or tasks as directed or requested by the Terminal manager.

Ø Meeting or exceeding the departmental goals and objectives as set by the Terminal Manager in accordance with the QRC Logistics (1978) Ltd. Business plan.

Ø All operations costs are kept within budget.

Ø Quality control measures and implemented and maintained effectively.

Ø Department turnover is low and employee satisfaction and productivity levels are high.

Ø Interaction and cooperation with other departments continually improves.

**Job Specifications (Knowledge, skills and abilities)**:

- A minimum of 5 years’ experience in a leadership role preferably in Transportation
- Effective communicator, calm and supportive in stressful situations
- Excellent understanding of warehouse operations and cost structures
- knowledge of applicable health and safety standards
- Superior planning and organizational skills; ability to multi-task in a busy environment
- Adept at problem solving, conflict resolution and implementing effective solutions
- Flexible and creative in overcoming new challenges on a regular basis
- Computers: must have experience in Microsoft Word and Excel, with a general knowledge of computer software and hardware **Standards of performance**:

- Demonstrates value and respect for all employees
- Performs effectively as a team player
- High energy and enthusiasm
- Understands and supports the company’s Mission, Vision and Values

**Education**: Highschool or Post-Secondary

**Experience**:
Minimum 5 years’ experience in a relatable role and environment
- QRC Logistics is an Equal Opportunity Employer. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin and will not be discriminated against on the basis of disability._

**Benefits**:

- Dental care
- Life insurance
- Paid time