Projects Leader

**Projects Leader**

Caradoc Townsend Mutual Insurance Company (CTM) is seeking a talented **Projects Leader** to join our team. This role will report directly to the Vice President, Corporate Services. The position will be based out of our Kilworth or Waterford office.

CTM is a financially strong, growth oriented, policy holder-owned, mutual insurer. CTM is an equal opportunity employer. CTM realizes that your work life is not just about performing a job: it’s about work/life balance and being part of an organization that allows you to grow and reach your full potential.

The **Projects Leader** is responsible for defining, planning, tracking, and managing the projects(s) they are assigned. They are responsible for identifying key resources and providing the direction required for meeting the project objectives. They are also responsible for ensuring appropriate management, customer, and supplier involvement throughout the life of the project.

We are a mutual we are owned by our customers. Their needs will be your highest priority.

What you will do:

- Prepare project plan(s) as assigned.
- Lead Project scope to achieve cost, schedule, deliveries, and performance requirements.
- Function as customer-facing representative, developing and building strong customer relationships to facilitate effective contract execution.
- Meet regularly with functional departments to develop, monitor, and improve overall project performance.
- Maintain schedule of projects in a fast-paced environment to ensure on-time delivery.
- Build and maintain positive working relationships with internal / external customers, ensuring effective lines of communication.
- Engage in bid and proposal activities.
- Develop and communicate project KPIs that align with customer requirements.
- Lead project close-out and ensure that project documentation is completed, and project requirements are achieved.
- Chair customer meetings to interpret, negotiate and resolve contractual issues.
- Develop and deliver reporting/presentations to internal and external customers.
- Prepare contractual correspondence, including meetings/presentation materials.
- Ensure all project activities meet compliance requirements.
- Other duties as assigned.

What you will need:

- University Degree or College Diploma + Professional Certification
- **Minimum of 5 -10 years functional and technical experience in an insurance environment**
- 2 - 3 years Project Management experience, preferred
- CIP Designation, preferred.
- Project Management Professional (PMP) designation, preferred.
- Customer and detail oriented with a demonstrated ability to plan, analyse and solve complex problems.
- Valid driver’s license as some travel required for training.
- Proficient in MS Office, with working knowledge of Excel, Word, and Power Point Programs
- Advanced listening and verbal communication skills
- Strong computer and reporting skills
- Multi-task & Attention to Detail
- Punctuality & Attendance
- Professionalism and Customer Focus
- Develop and maintain positive relationships.

If this sounds like you, please submit your resume outlining your experience to us for consideration.

**ACCESSIBILITY STATEMENT** (AODA IN ONTARIO)

CTM is committed to providing a barrier-free work environment in concert with the provincial guidelines for accessibility (Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, Ontario Only). As such, CTM will make accommodations available to applicants with disabilities upon request during the recruitment process.

**HUMAN RIGHTS STATEMENT**

CTM strives to ensure that its employment practices are free from direct and indirect discrimination and is committed to upholding the human rights of those participating in the hiring process. In pursuit of this commitment, CTM will not condone or tolerate any acts of discrimination or harassment under any of the grounds protected under human rights legislation. This commitment extends to the hiring process and throughout the course of employment.