Waitress/waiter

2 months ago


Ottawa, Canada Tropikàl Restobar Full time

Job Overview:
We are seeking a friendly and efficient Server to join our team.

As a Server, you will play a crucial role in providing excellent customer service and ensuring a positive dining experience for our guests. If you have a passion for the food industry and enjoy working in a fast-paced environment, we would love to hear from you.

**Responsibilities**:

- Greet and seat guests in a timely and friendly manner
- Take food and drink orders accurately and efficiently
- Deliver orders to tables promptly and ensure accuracy
- Provide recommendations on menu items and upsell specials
- Assist with food preparation and ensure proper handling and storage
- Maintain cleanliness and organization of dining areas
- Handle guest inquiries, concerns, and complaints with professionalism
- Process payments accurately using cash registers or POS systems
- Collaborate with kitchen staff to ensure smooth service flow

**Requirements**:

- Previous experience in the food industry or guest services preferred
- Knowledge of kitchen operations and food handling procedures
- Strong communication skills with the ability to interact effectively with guests and team members
- Ability to multitask and work well under pressure in a fast-paced environment
- Basic math skills for cash handling and order processing
- Excellent customer service skills with a friendly and positive attitude
- Ability to work flexible hours, including evenings, weekends, and holidays

Please note that all positions at our restaurant require employees to follow proper food safety protocols.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, qualifications, or requirements.

**Job Types**: Full-time, Part-time, Seasonal

Pay: $16.55-$37.14 per hour

Expected hours: 25 - 40 per week

**Benefits**:

- Flexible schedule

Schedule:

- 8 hour shift
- Evening shift
- Monday to Friday
- Night shift
- On call

Supplemental pay types:

- Tips

**Experience**:

- serving: 1 year (preferred)

**Language**:

- English (required)

Licence/Certification:

- Smart Serve (preferred)
- ProServe (preferred)

Work Location: In person

Application deadline: 2024-04-30


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