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Ecommerce Digital Assistant

4 months ago


Toronto, Canada Over the Rainbow Full time

eCommerce Digital Assistant is a new position that works directly with our eCommerce team on weekly digital projects. As a family-owned premium denim retailer for 40+ years, both our online store and digital identity have become an essential part of our company. Our goal with this new position is to continually improve the online shopping experience, grow online sales, and evolve our digital platforms with the right person in a friendly team-oriented environment.

**Roles & Responsibilities**
- Support eCommerce team by onboarding new products to our website’s central management system (Shopify CMS). This includes uploading new products, reviewing copy and tracking upload quantity to ensure web content is accurate and up to date
- Assist organizing eCommerce photo shoots by preparing necessary samples, photoshoot prepping documents, steaming, styling and outfit co-ordination
- Assist in both the order fulfillment and returns process including picking, packing, processing, and cash closing duties
- Assist in communication with customers regarding online orders, returns, product questions, etc.

**Job Requirements**
- 1-year fashion retail and/or eCommerce experience
- Experience using Shopify, Microsoft Excel + relevant computer software
- Relevant experience in retail and eCommerce
- Possible photoshoot experience
- Highly organized with their individual work
- Enthusiastic working in a team environment

**Job Types**: Full-time, Part-time
Part-time hours: 20-30 per week

Schedule:

- 8 hour shift
- Weekend availability

Ability to commute/relocate:

- Toronto, ON: reliably commute or plan to relocate before starting work (required)

Work Location: One location