Claims Adjuster

3 weeks ago

Toronto, Canada Toronto Transit Commission (TTC) Full time

JOB INFORMATION
**Requisition ID**: 9063
**Number of Vacancies**: 1
**Department**: Legal (20000045) - Claims (30000078)
**Salary Information**: $80,189.20 - $100,245.60
**Pay Scale Group**: 8SA
**Employment Type**: Temporary October 2025
**Weekly Hours**: 35, Off Days: Saturday/Sunday Shift: Day
**Posted On**: April 30, 2024
**Last Day to Apply**: May 21, 2024
**Reports to**: Claims Manager

The Toronto Transit Commission (TTC) is North America's third largest transit system and has been recognized as one of the top places to work in the GTA. Guided by a forward-thinking strategic plan, the TTC's vision is to be a transit system that makes Toronto proud. The TTC's recruitment efforts are directly aligned to its mission of providing "a reliable, efficient, and integrated bus, streetcar and subway system that draws its high standards of customer care from our rich traditions of safety, service and courtesy."

Career Opportunity

We have an exciting opportunity for a Claims Adjuster to join our talented Claims Section in our Legal Department

What You Will Do

Reporting to the Claims Manager, you will investigate, evaluate, and negotiate accident claims (both tort and no fault) for or against the TTC/TTC Insurance Company Limited/Toronto Coach Terminal or their employees. The role provides support services to the Section in the preparation of material for pending litigation, arbitration hearings and adjudication tribunals.

As a Claims Adjuster, you will conduct interviews, visit accident scenes, and obtain information to assist in the investigation process.
To this end, you will evaluate and negotiate accident claims through reviewing evidence, establishing value of claims, and attending discoveries/mediations/hearings, etc., as required. You will prepare and maintain various types of reports, ensure adequate reserves, and ensure relevant regulatory requirements and legislation are adhered to. You will provide leadership in the development and implementation of inclusive and accessible policies, programs and/or services for employees and customers in accordance with TTC's commitments and obligations under the Ontario Human Rights Code (OHRC) and Related Orders, the Accessibility for Ontarians with Disabilities Act (AODA), and TTC's policies. You will also be required to participate in the TTC's Customer Service Ambassador Program.

What Skills Do You Bring?
Demonstrate specialized expertise and knowledge in the assigned field
Communicate in a variety of mediums
What Qualifications Do You Bring?

Your background including completion of a post-secondary degree or diploma in a relevant field with a minimum of 5 years' experience working in the Insurance field, particularly with relevant experience in the investigation and administration of Accident Benefits files is integral and will contribute to the success in this role. Your completion or enrolment and subsequent completion of the C.I.P. program is required.

What We Offer

Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging and represents and reflects the needs of the communities we serve.
A flexible, hybrid work approach that allows colleagues to find balance between their professional and personal lives and making the most of the benefits of working remotely and purpose-driven in-person collaboration opportunities.
One of the great benefits of being a full-time TTC employee is becoming a member of TTC defined pension plan.
A comprehensive package that covers health, dental, vision and more.
Support for professional development opportunities for all colleagues through a broad range of learning programs that include in-person and online training, leadership development, and support for colleagues' well-being.

Commitment to EDI

The TTC's policy prohibits relatives of current TTC employees from being hired, assigned, transferred or promoted into positions, where there is a conflict of interest due to a relationship. Should you be selected for an interview, you will be required to disclose the name, relationship and position of any relative who is a current TTC employee.

We thank all applicants for their interest but advise only those selected for an interview will be contacted.

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