Settlement & Outreach Workers

**Company description**

Whistler Multicultural Society is led by local immigrants who believe in the strengths that diversity bring and work actively to support and advocate for immigrants, newcomers, diversity and equity. We run projects, programs and services in the Sea to Sky corridor and on the Sunshine Coast, as well as in Whistler and Pemberton. Our programs build cross-cultural interaction and connections, develop awareness and understanding of our local diversity, and seek to grow equity and inclusion.

**Job description**

**Settlement & Outreach Workers **provide information, orientation, referrals, and community connections services and activities to local immigrants/newcomers through the Pemberton Multicultural Network.

Specific responsibilities include:

- Assessing client needs and providing settlement and adaptation services to clients as required.
- Linking clients with specific settlement needs to available resources in the community: social services, professional services, and government programs.
- Supporting clients in dealings with institutions, landlords etc. and assist clients in filing appeals and complaints.
- Conducting group and individual orientation and workshops on a variety of settlement related topics such as, housing, education, transportation, employment etc
- Outreach to assess community needs, promoting programs in the community and participating in networking and coalition building with other service providers, agencies, communities, organizations, and institutions providing service to clients
- Identifying needs and delivering events, activities, and workshops to develop life skills and connections to support adaptation to life in Canada
- Maintaining client records, program statistics, and reports and providing regular updates to the Executive Director / the Program Manager / the funder, as required.

**Qualifications**

WMS would like to hear from all individuals interested in working within community development, social services, or a non-profit environment. More important than experience is
- Self-motivation, flexibility, and ability to work independently and to leverage tools and resources in a creative way
- Desire to learn and develop
- Interest in building diversity, inclusion and equity particularly in intercultural environments
- Ability to build strong working relationships, good team player

**Existing skills appreciated**:

- Computer and numeracy; Outlook, Excel, Word, social media tools, and adaptability to new technologies
- Ability to communicate well in spoken and written English
- Fluency in a second language and lived experience of the immigration process
- Good organization, time management, and strong problem-solving skills

**Requirement**: Satisfactory Criminal Record Check

**Job Types**: Part-time, Permanent

**Salary**: $23.85-$26.07 per hour

**Benefits**:

- Flexible schedule
- Paid time off

Schedule:

- Monday to Friday

COVID-19 considerations:
Masks and distancing protocols are in place where required for all client meetings and contacts. Our office staff follow full communicable disease prevention protocols.

Ability to commute/relocate:

- Whistler, BC: reliably commute or plan to relocate before starting work (required)

Work Location: One location