Craft Beer Enthusiast

Reporting to the Taproom Sales Manager, the Craft Beer Enthusiasts (Taproom Retail) is front and centre of what we brew, ensuring quality product is in our customers hands every time The enthusiastic, high-energy individual truly enjoys working in a team environment and providing best in class service.

Key Responsibilities:

- Responsible for the overall Muskoka Brewery experience of all taproom guests
- Greeting and welcoming each guest and providing an exceptional experience that is both fun and educational
- Potential for Leading guided tours and tastings to both small and large groups
- Conducting structured tastings both at the tasting bar and to private groups
- Achieving daily sales targets
- Daily opening and closing procedures
- Assisting with taproom store displays and merchandising
- Rotating beer inventory and stock accordingly
- Daily cleaning and maintaining of the retail, event and outdoor spaces
- Actively participating in maintaining an immaculate and fun workspace
- Attending company meetings and training seminars as required
- Packaging online store orders efficiently and correctly.
- Following all COVID protocols set out by the Company
- Ready to work in all weather conditions, indoor and outdoor.
- Serve food and drinks to our amazing customers
- Other duties as requested

QUALIFICATIONS:

- Must be smart serve certified (minimum age 18)
- Energetic, enthusiastic, and excel in a team environment
- Experience with a POS system and handling cash/credit/debit card transactions is an asset
- Proven record of customer centric service with excellent communication skills
- Attention to detail is essential
- Ability to follow processes set by leads and manager
- Honest and reliable
- Exemplary work ethic and commitment to our values
- Highly organized, self-motivated with an ability to multi-task
- Must be available to work all various shifts including weekends and special events
- Ability to carry, move, push and pull heavy items safely
- Must be able to lift 50 lbs
- Comfortable with propane heaters and wood burning fires
- Comfortable working in a kitchen as required (food handlers certificate an asset)
- Comfortable working in a manufacturing and retail and outdoor environment

**Job Types**: Part-time, Casual, Seasonal
Part-time hours: 30 per week

**Salary**: $17.00-$18.55 per hour

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Overtime
- Weekend availability

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Gravenhurst, ON P1P 1R1: reliably commute or plan to relocate before starting work (required)

Shift availability:

- Day Shift (preferred)

Work Location: In person