Technical Writer

6 months ago

Dorval, Canada Bombardier Full time

Bombardier is a global leader, creating innovative and game-changing planes. Our products and services provide world-class transportation experiences that set new standards in passenger comfort, energy, efficiency, reliability and safety. We are a global organization focused on working together with a team spirit.

**In your role, you will**:

- Research, plan, write, and quality check (QC) technical data using engineering and approved data from multiple sources, while ensuring adherence to schedule.
- Identify and implement process and product improvements in line with the Strategic plan.
- Manage and develop suppliers to align with Customer’s and Bombardier’s needs.
- Ensure customer and operator requests and issues are analyzed and satisfactorily responded to the originator.
- Integrate activities through strong communication skills with department Planners.
- Coordinate and define publications book plan with internal and external suppliers.
- Define standards and requirements for creation, and for distribution of documentation in an electronic format specification (e.g; S1000D, ATA etc).
- Identify, evaluate and define the action plans and schedules to minimize risks to completion of the publications.
- Update the delivery schedule. Communicate the dates, follow through till the publications are delivered to the customer.
- Coordinate with various stakeholders to make sure the deliveries are met for the defined target dates.
- KPI tracking - Create weekly, monthly, quarterly, and yearly reports for quality and on-time delivery.
- You hold a college diploma (DEC) in aerospace or equivalent field or a minimum of three (3) years relevant experience in Technical Publications;
- You have background in aircraft maintenance (an asset);
- You have good knowledge of completion manuals/publications (an asset);
- You have experience with coordinating and developing suppliers (an asset);
- You have knowledge of resource and budget planning;
- You have strong communication skills (written and spoken);
- You are proficient with Microsoft office suite (Word, Excel, PowerPoint, and SAP (an asset);
- You have a detailed understanding of Technical Publications processes and technologies (an asset);
- You have basic understanding of S1000D and ATA specifications (an asset);
- You have good knowledge of HTML, SGML and XML authoring languages (an asset);
- You have experience in product development (an asset);
- You have experience in defining a troubleshooting methodology in a high technology environment.
- You have knowledge and experience in any Bombardier Customer Services and Support (an asset).

Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age immigration status, disability or other applicable legally protected Characteristics to apply.

Your ideas move people.

**Job** Technical Writer

**Primary Location** Administrative Centre (CA)

**Organization **Aerospace Canada

**Shift**

**Employee Status** Regular

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