Program Associate

5 months ago

Pickering, Canada Community Care Durham Full time

**Full-Time Program Associate, (Ajax/Pickering)**

Reporting to the Hub Supervisor, Client Services, the Program Associate supports the day to day provision and handling of client services; and participates as an effective member of the Community Care team.

Responsibilities include but are not limited to:

- Provides site specific volunteer orientation and training
- Submits orders for Personal Protective Equipment (PPE) and program supplies
- Monitor and prep for programs (Home at Last, High Intensity Support at Home, Adult Day Program) meals
- Receives of meals from vendor
- Cleans packing area and delivery bags
- May be required to deliver meals as needed in the event that a volunteer is unavailable
- Preps route sheets for delivery
- Acts as Volunteer point of contact for meal pick up and packing
- Addressing volunteer concern regarding clients and provides follow-up with Client Service Representative
- Monthly Health and safety inspection
- Support footcare clinic through sterilization, ordering supplies, providing administration support to Footcare nurses, and assisting clients

**Qualifications required**:

- Post-secondary degree/diploma/certificate in Social Services, Gerontology, Community Supports, or related field
- 1 year of experience in customer service-related role
- Tech savvy with experience using Microsoft Office (Word, Excel, Outlook, PowerPoint, etc.,)
- Comfortability working in hands-on environment
- Strong communication and organizational skills
- Must be able to lift up to 30 lbs (bona fide occupational requirement)
- Has a valid Drivers "G" License and access to vehicle
- Satisfactory Police Vulnerable Sector Check
- Sensitivity to adults with needs related to aging, physical and/or mental health
- Must work in a safe manner and promote the health and safety of all staff, volunteers, clients and the community as outlined within CCD policies

**Compensation**:Starting at $34,000 annually; three (3) weeks’ vacation per year of work (pro-rated to hours worked); 9 paid (including stat) holidays; 3 float days; health, insurance and pension benefits when eligible.

**Salary**: From $34,000.00 per year

**Benefits**:

- Company events
- Company pension
- Employee assistance program
- Extended health care
- Vision care
- Wellness program

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person

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