Regency Club Concierge

**WE ARE LOOKING FOR A Regency VIP club lounge-attendant**

**This is a permanent part-time position**

RiseHY with Hyatt Regency Calgary. RiseHY is our global signature program that brings Hyatt’s purpose of ‘caring for people so they can be their best’ to life in our communities through offering employment opportunities and upskilling to Opportunity Youth. At Hyatt, we would like to help the youth rise from entry-level roles to create meaningful, life-long careers. With RiseHY we are committing to hiring 10,000 Opportunity Youth by 2025.

**We have an exciting opportunity for you to join our Front Office Team and learn about the Hospitality Industry, engage with our VIP and frequent stay members and develop new skills. You do not need to have any previous work experience. The Hyatt Calgary family will provide you with training and coaching to show you everything you need to know about working in a Regency VIP Club Lounge.**

**What is expected of me in this role?**
- You will welcome guests
- You will learn to make reservations and recommendations for guests
- You will learn to refresh food and beverage products in the lounge
- Keep the Regency Lounge clean
- As this role will involve stocking alcohol, you will need to obtain your Proserve Certification. We can help show you how you can do this
- Shifts will be available 5 days a week, Monday to Sundays starting mornings at 530am and ending at 12pm, evenings starting at 415pm and ending at 1045pm
- Valid work authorization for Canada

**WHAT ARE THE ADDITIONAL BENEFITS OF WORKING AT THE HYATT REGENCY CALGARY?**
- Extended Health Benefits for you and your dependents and paid medical days.
- Employer RRSP Matching Contributions.
- Wellbeing Programs, Headspace and Not Myself Today, Access to a Wellbeing and Relaxation Room, Complimentary Access to the Hotel Pool and Gym.
- Discounted Parking.
- Participation in a culinary online training program Rouxbe, available for all roles
- Complimentary meal during shift.
- Discounts at our on-site restaurant Thomsons Kitchen/Bar.
- Discounts at our on-site Spa-Stillwater Spa Services and Spa Products.
- Complimentary hotel nights, friends, and family discounts at Hyatt properties around the world.
- Opportunities to participate in our Hyatt Calgary LGBTQ2S+diversity group and youth hiring programming; RiseHY
- 2023 Great Place To Work Certified
- Global Biorisk Advisory Council STAR Facility accredited
- Proud to be a Menopausal Inclusive Workplace

**About Hyatt Regency**

Being part of our Hyatt Regency Calgary family means always having space to be you. We are passionate about diversity, equity and inclusion. Our teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together.

Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a family that values respect, integrity, humility, empathy, creativity and fun, your perfect opportunity. At Hyatt, diversity, equity and inclusion are at the core of our purpose, _to care for people so they can be their best_.

In the spirit of respect, reciprocity and truth, we honor and acknowledge Moh’kinsstis, and the traditional Treaty 7 territory and oral practices of the Blackfoot confederacy Siksika, Kainai, Piikani, as well as the Îyâxe Nakoda and Tsuut’ina nations. We acknowledge that this territory is home to the Métis Nation of Alberta, Region 3 within the historical Northwest Métis homeland. Finally, we acknowledge all Nations - Indigenous and non - who live, work and play on this land, and who honor and celebrate this territory. This sacred gathering place provides us with an opportunity to engage in and demonstrate leadership on reconciliation

We welcome colleagues and guests from all over the world and we know that bringing diverse perspectives and underrepresented voices into the conversation strengthens our organization. There is no room for racism, discrimination or hatred of any kind at Hyatt Hotels

**This role will typically allow a minimum of 24 hours per week.**

**The minimum starting hourly rate for this role is $18 CAD per hour.**

**Job Types**: Part-time, Permanent

Pay: $18.00 per hour

**Benefits**:

- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- RRSP match
- Tuition reimbursement

Flexible language requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed

Licence/Certification:

- ProServe (required)

Work Location: In person