Commercial Underwriting Manager, Eastern Canada

3 weeks ago


Winnipeg, Canada Agile Underwriting Solutions Full time

Westland Insurance Group Ltd has an exciting opportunity for a Commercial Manager supporting Eastern Canada. You will represent Westland to the commercial market as a leader within a retail branch and will focus on implementation and support of Westland’s key initiatives and goals.

**What we offer**:

- Comprehensive flexible medical and dental benefits
- Diverse mix of staff and demonstrated work/life balance
- Career growth opportunities and continuing education programs
- Bonus eligible

**The Opportunity**:
In the leadership position of Commercial Manager, you will represent Westland to the commercial market within a retail branch. You will focus on implementation and support of Westland’s key initiatives and goals and will provide leadership to team members within the Commercial team. You will bring together strong leadership and sales skills, along with commercial technical experience, to support the team in achieving the goals of the company, our clients and employees.

**In this role you will be responsible for**:

- Manages the Commercial team, including but not limited to, client service, satisfaction and retention; sales; claims resolution; employee attraction, retention, employee engagement and development.
- Responsible for leading a sales focused Commercial team in meeting sales targets, which includes renewal retention, rate increases, cross selling, and upselling.
- Responsible for Commercial team profitability within the branch. Review and monitor reports for key performance indicators.
- Convenes and leads regular meetings with the team and ensures initiatives are implemented effectively.
- Conduct annual performance reviews for all direct reports on time.
- Promote and support professional development for their reports.
- Help plan and support career aspirations with their team members.
- Leadership of market and business development resources of the branches Commercial team, including personally building and maintaining strong collaborative relationships with external carrier partners.
- Reinforces collaboration and demonstrates commitment to excellence, while establishing a client focused experience in the office. Building an exceptional client experience through which you will differentiate Westland in the marketplace.
- Fosters an environment of innovation and change; seeking to understand business needs, uncover areas for improving efficiency and process, and supporting the team in leading change initiatives.
- Maintain a high level of industry knowledge and technical skills, working towards higher educations, CAIB, CIP etc.

**Here’s what you bring**:

- Insurance Broker Level 2 License; working towards or completion of CIP designation
- Minimum 8 years' Commercial Insurance experience
- Proven experience as a manager of people and as a team builder
- Strong written and verbal communications skills, an active listener
- Ability to act as a change agent in a rapidly growing & changing environment
- A natural ability at instilling a culture of client service
- Adaptable when priorities change throughout the day based on team or client needs
- Strong work ethic without sacrificing your ability to have fun on the job

Agile Underwriting Solutions (“Agile”) is a Managing General Insurance Agency. We specialize in hard to place personal and commercial property coverage. We develop industry specific programs to fit specific needs that brokers have told us are not adequately met by other insurance markets. Agile began operations in 1995 and since then has helped countless Canadian brokers find coverage for challenging personal and commercial Lines accounts. After more than 20 years, we still remain committed to our mission - to help brokers build their business by finding coverage for hard to place products. We’ve invested (and continue to do so each day) our time and energy into refining our people, our products, our processes, and our partnerships to ensure we can fulfill this commitment to you.

Agile Underwriting Solutions is an inclusive organization that values diversity in its workforce. We listen, champion equality and diversity, and create safe welcoming spaces where everyone has a voice and is free to be themselves.


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