Budtender (P/t)

**About Company**:
True North Cannabis Co. is an emerging Cannabis retailer that believes in providing our clients with high-end, affordable cannabis and cannabis accessories across Ontario.

**About Position**:
True North Cannabis’ Budtenders' role is to help all guests - navigate the wide world of recreational cannabis. As a purveyor, you are passionate about cannabis and are up to date with the industry.

You will include True North's element of culture and passion in your interactions with guests which creates a rich and meaningful dispensary experience. Budtenders will provide guidance and educate customers so all of True Norths’ guests will have a safe and enjoyable cannabis experience.

**Responsibilities**:

- Confidently represents True Norths’ brand and makes a positive first impression: smiles, makes eye contact, responds to guests with an appropriate sense of urgency
- Demonstrates that guest service is their number one priority
- Educate customers on cannabis products and how to safely consume cannabis
- Facilitate the sale of regulated cannabis by discussing cannabis products and engaging customers in a variety of cannabis accessories
- Demonstrate a high level of cannabis knowledge and curate experiences that go above and beyond expectations
- Adhere to all legislative requirements of cannabis retailers, including federal, provincial, and municipal legislation
- Perform reception duties as needed
- Check Identification and/or credentials of guests
- Fulfill guest orders and support with inventory management to ensure guests have access to the right stock to drive sales
- Organize, receive and categorize cannabis products and accessories
- Effectively utilize compliant POS systems (Cova and Dutchie)
- Follows proper cash handling procedures
- Ensure the cleanliness of the store is maintained on a daily basis
- Seek opportunities to contribute to and improve business results on a daily basis
- Support with completing all tasks and duties, as assigned
- Demonstrate high levels of integrity and personal responsibility
- Open to feedback, coaching, and continuous improvement
- Other duties as required.

**Physical Demand Requirements**:

- Frequent reaching above waist, chest, and shoulder level as well as below waist level
- Continuous standing on tiled surfaces for all tasks
- Frequent lifting of boxes of supplies
- Occasional lifting weighing between 5 - 40 lbs vertically from floor to knuckle height, knuckle to shoulder height

**Qualifications**:

- Valid Cannsell Cannabis Retail Certification
- Strong customer service skills
- A clean criminal background check from local authorities
- Ability to work in a fast-paced environment
- Must be a team player
- Excellent written, oral, and interpersonal skills
- Availability for shift work alone or as part of a team any time between 9:00 am to 11:30 pm, Monday to Sunday
- Basic skills in math and proficiency as a cashier
- Extensive knowledge of cannabis products and accessories is an asset
- Personal connection to the community is an asset