Assistant Property Manager

3 weeks ago

Wasaga Beach, Canada Parkbridge Lifestyle Communities Full time

**ASSISTANT PROPERTY MANAGER, WASAGA BEACH, ON**

Parkbridge: Where Community Lives

With community and collaboration at our core, working at Parkbridge is not just a job—it’s an experience

We strive to embody our corporate values of Community, Authenticity, Respect, and Excellence in our relationships with colleagues, customers, and business partners and are looking for individuals with focus, ambition, and drive to join our team.

Our Assistant Managers are responsible for operations, staffing, budgeting, and planning at our residential lifestyle properties. They are ambassadors of the Parkbridge brand, and the heart of our communities.

The major areas of responsibilities will include customer service, creating and managing the annual operating and capital improvements budgets, personnel management, resident relations, retailer relations, community enhancement, and other related property management duties.

Reporting to the Property Manager, you will help with the management operations and administration at the following properties:
Park Place

Hometown

Georgian Glen

Bramhall Park

Wasaga Meadows Community

Wasaga Meadows Villas

Country Meadows Community

Village at Bay Moorings

Occasional Coverage of the front desk of Parkbridge head office in Collingwood

**What people say about you**:
You are a natural leader, who thrives on creating community in the workplace. You believe people are your greatest asset as a manager. And you strive to help them improve. You have a keen interest in the financials of a business. You think like an investor. You have high standards for customer service, and you believe that there is a solution for every problem.

**What you bring to the table**:
You have a strong background in customer service and you are experienced in coordination of people and projects. Ideally, you have a background in property management, but experience from other industries will be considered.

You have excellent interpersonal skills and can communicate with people at all levels.

You work well independently and thrive on change. You enjoy the challenge of problem-solving on the fly.

You have a driver’s license and a clean driving abstract.

**What you will be doing**:

- Customer Relations _
- Develop and train staff on how to effectively deliver exceptional customer service
- Build solid brand recognition for the property based on delivery of service
- Ensure safe and enjoyable environment for residents and employees
- Weekly “walk the property” tours
- Ensure customer complaints are dealt with quickly and in person
- Work with functional areas including (HR, H&S, Finance, IT, etc.)
- Personnel Management _
- Hire, train and supervise staff as required
- Lead staff to ensure company procedures are followed
- Manage labour costs on schedule
- _
- Community Operations_
- Promote a business environment that is customer friendly
- Be a positive role model
- “Think like an investor” by promoting a work environment that reinforces operational effectiveness and operation efficiency to assure continued profitability
- Hire staff who will enhance the customer’s experience and the positive image of the property
- Support management and fully implement its policies and procedures
- Regularly attend regional meetings
- Promote and maintain a positive working relationship with business partners
- Financial_
- Prepare/monitor annual property operations and capital budgets
- Ensure all financial transactions are properly recorded and tracked
- Ensure employee timekeeping and payroll activities are properly executed
- Ensure information/reports provided to management are timely, accurate and on-target
- Procure goods and services according to protocols established by management
- Implement and achieve annual business & financial plan for the community
- Health and Safety_
- Ensure all community activities are conducted in a safe and environmentally responsible manner
- Ensure that all community facilities are maintained in safe condition
- Immediately notify management when operations are unsafe and/or beyond normal repair
- Ensure all employees are aware of the property’s safety procedures and are proficient in the use of its safety equipment

**ABOUT PARKBRIDGE**:
***
Headquartered in Collingwood, Ontario, Parkbridge is Canada’s leading operator, developer, and owner of more than 60 residential land lease communities and 35 recreational RV resort communities across the country.

Parkbridge enriches the lives of Canadians by enabling families to buy a home, couples to downsize their home, and vacationers to enjoy time at recreational RV resorts. Parkbridge manages and continually invests in the properties it owns and operates, creating a relationship with our customers and vibrant communities with quality amenities.

Homeownership is out of reach for many Canadians. Parkbridge provides an affordable homeownership option through land lease, which allows people to purchase a home outrig

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