Antoine Laoun

**Requisition ID**:791456
**Store #**: 00E638 LensCrafters - Downtown
**Position**:Part-Time
**Total Rewards**:Benefits/Incentive Information**

Are you enthusiastic, bilingual and fascinated by the world of optics? Do you like to work with designer eyewear, quality optical frames and products? Join us and discover a challenging, vibrant and caring work environment in the heart of Montreal.

Antoine Laoun Optician is a multi-disciplinary team of eye care professionals (optometrists, opticians and eyewear stylists), who has a fashion forward mindset, offers personalized eye care services and carefully selected quality eyewear products: glasses, sunglasses, lenses, and contact lenses from popular power brands and renowned independent brands.

**GENERAL FUNCTION**

The Lab Associate executes high quality products and timely delivery of eyewear for customers in accordance with Antoine Laoun’s lab operational & safety standards. Fabricates eyewear to required standards. Ensures speed and reliability of service.

**MAJOR DUTIES & RESPONSIBILITIES**
- Schedules and performs maintenance and calibration on equipment according to lab operating standards.
- Adjusts, repairs and dispenses eyewear as required.
- Provides customer service as required.
- Notifies customers on job status.
- Cleans and maintains the lab area.
- Re-stocks inventory.
- Maintains inventory of lens & supplies.
- Fabricates jobs on timely basis.
- Maintains Company processes and procedures in lab.
- Maintains calibration logs.
- Ensures safety standards are complied to.
- Creates customer-focused retail selling culture as measured by:

- Fostering a team environment with Associates, Doctors and Dr. staff
- Effective execution and follow-through of eyewear when ready
- Effective execution of visual merchandising and presentation standards
- Exhibiting a professional presentation both in appearance and demeanor with customers, Associates and Doctors
- Performs other duties as assigned by the Store Manager which include but are not limited to:

- Cleanliness of retail and non-retail areas in the store
- Securing of the location

**BASIC QUALIFICATIONS**
- High School Graduate or equivalent
- Strong basic math skills (addition, subtraction, multiplication, division)
- Problem solving ability
- Organization skills
- Strong communication and listening skills
- Strong inter-personal skills (friendly, caring, patient)
- Knowledge of store merchandise

**PREFERRED QUALIFICATIONS**
- Optical training
- Optical background
- Experience with machinery
- 6+ months of customer service experience