Parts Manager

2 weeks ago

Port Hawkesbury, Canada Canso Ford Sales Full time

**Parts Manager**
Canso Ford Sales

**Summary**
The motivated and results-driven Parts Manager is a leader who is devoted to managing an efficient parts department. They will be experienced and knowledgeable in all aspects of the parts department operation.

The Parts Manager is an excellent communicator and collaborator and is a master at running a profitable and efficient Parts Department. They are well versed in purchasing and inventory control and are constantly setting goals and achieving them.

The Parts Manager is responsible for managing and organizing personnel in the Parts Department by training, motivating, and monitoring employees and their activities/results.

A Parts Manager upholds the dealerships' standards and values so that the customer is fully satisfied with every interaction in the service department. As a team player, the Parts Manager fosters good relationships with personnel in all areas of the dealership.

**Responsibilities include but not limited to**:

- Supervise, manage, and train personnel in the department.
- Inventory control which includes purchasing, receiving, returns and managing stock levels.
- Always monitoring and adjusting inventory to minimize obsolescence.
- Works with the Service Manager to ensure a timely turnaround of parts needed for internal jobs/work orders.
- Communicate with customers in a timely manner.
- Forecast goals and objectives for the department and strive to meet them.
- Handle customer complaints immediately and according to the dealership's guidelines.
- Strive for positive teamwork with all with all other departments.
- Maintain good working relationship with the manufacturer and suppliers.

**Requirements**:

- Strong knowledge of automotive parts and mechanical repairs is preferred.
- Excellent interpersonal skills with an upbeat and engaging attitude.
- Excellent time management skills with the ability to multitask.
- Organized and an attention to detail with the ability to document customer needs.
- Knowledge and experience of a dealership operating system is an asset.
- Inventory control experience in an automotive or similar industry is preferred.
- Valid driver's license.

**About Canso Ford**
Canso Ford has been a staple of Port Hawkesbury since 1979. Over the past 40+ years, it has steadily grown to over 25 employees-many of whom have decades of service-with trusted knowledge and experience in automotive sales and service. It's the go-to source in the Strait Area for quality new and pre-owned trucks, SUVs, and commercial vehicles, while also providing full-service automotive repair and aftermarket solutions for both recreational and commercial needs. We strive to provide and maintain a welcoming and safe atmosphere for customers and employees alike.

As a member of the community, Canso Ford is invested in the happiness of its neighbours through providing excellent employment opportunities and a high level of service to its customers. It is also involved in several local charities and non-profit organizations, including the St. Martha's Regional Hospital Foundation, Strait Richmond Healthcare Foundation, Strait Pirates Hockey Team, Strait Area Community Curling Club, and numerous other organizations that provide a positive impact in the area. As a President's Award Diamond Club dealer, Canso Ford has received top marks for exemplary customer satisfaction and dealership performance from Ford of Canada.

We thank all applicants for their interest Only those selected for an interview will be contacted.

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