Program Manager, Enterprise Risk Management

2 weeks ago


Toronto, Canada Legal Aid Ontario Full time

Union: Non-Union
- Job Number: J0323-1375
- Job Title: Program Manager, Enterprise Risk Management
- Job Type: Permanent Full Time
- City, Province, Country: Toronto, Ontario, Canada
- Job Location: Toronto
- Job Category: Management / Consulting
- Job Classification: SPG3
- Role Designation:- Open Positions: 1
- Posting Date: April 5, 2023
- Closing Date: April 25, 2023
- Salary: $93,880.00 - $122,050.00/Year

Legal Aid Ontario employees are committed to making a difference in the lives of our clients.

As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job. It's an opportunity to help people who need it the most; to ensure each client receives the access to justice afforded to them under the law.

If you are looking for a new challenge in your already meaningful career with a team dedicated to justice, and innovation in a flexible and supportive work environment consider this opportunity below.

**Primary function**:
The Program Manager, ERM will manage elements of LAO’s risk governance program, provide oversight, coordination, and facilitate the effective identification, assessment, planning, action plans, and communication pathways for enterprise risks. The Program Manager, ERM also supports the VP SPA, who serves as LAO’s Chief Risk Officer.

Department overview
The Enterprise Strategy Management (ESM) department is in the Strategy and Public Affairs (SPA) Division. ESM oversees the business planning development process, enterprise risk management framework. Using a corporate standard project delivery framework, it advances and supports the delivery of key enterprise-wide initiatives, ensuring successful execution of LAO’s Business Plan. ESM is also a central location where the status of all LAO’s strategic work and key corporate projects is captured.

Primary location: Provincial Office
Other locations: N/A

Reports to: Executive Director, Enterprise Strategy Management

**Key accountabilities**:

- Provide strategic leadership, senior-level expertise and specialized advice to support ERM strategies, and related operational activities, business processes, enterprise risk information and reporting systems, in support of the achievement of LAO’s mandate
- Development, implementation and continuous improvement of enterprise risk management framework, including policies, analytics, supporting tools, systems and reporting processes, based on best practices and in alignment with OPS risk management Directive, Framework and process to support the level and complexity of the risks that LAO experiences
- Identify, monitor and provide advice on risk avoidance and mitigation strategies relating to the implementation of LAO Strategic initiatives and programs;
- Lead the development and maintenance of a consolidated Risk reporting capability to provide consistent and regular visibility to senior leadership, the board and the Ministry regarding critical risks at the enterprise level
- Establish strategic and collaborative internal and external partnerships, integrating activities, informing key stakeholders, developing options for strategic decision-making and recommendations, to present to senior management
- Assign work and provide leadership and expertise to staff, including daily oversight, coaching/training, and support with resolving issues

**Required skills & experience**:

- Business degree or related discipline or minimum five years' experience in enterprise risk management/ business continuity programs management and project management preferred.
- MBA, or other professional-related qualifications would be an asset.
- Knowledge of ERM concepts, principles and practices to lead, coordinate and facilitate enterprise risk reviews of business operations and related systems, make authoritative recommendations for change
- Evaluating emerging risks, trends and issues to assess impact on LAO and to act as change agent, identifying and addressing training/knowledge needs and supporting organizational adjustments
- Project management, analysis expertise, and knowledge of change management principles and theories
- Leading and advising on risk, mitigation, control and reporting functions, including the creation and refinement of approaches, processes and analysis tools, to ensure program effectiveness, efficiency, and ensure compliance with LAO’s requirements and standards
- Improving business policies, procedures, processes, systems, risk assessment activities, and training materials, to meet audit requirements for the collection, recording, and reporting of risk information
- Managing complex projects, innovative approaches to issues, risk management and the alignment of appropriate governance and oversight structures
- Identifying strategic and emerging ERM issues/requirements that will impact on LAO’s objectives, make recommendations, identify and mitigate risks to business objectives, and resolve problems and issues pertaining to initiatives
- Assessin



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