Sales Support Associate

3 months ago

Georgetown, Canada Rockwood Kitchens Full time

Are you a highly organized and motivated individual with a passion for interior design and customer service? We are seeking a Showroom Assistant to join our dynamic team. As a Showroom Assistant, you will play a vital role in supporting our designers, ensuring smooth operations, and providing exceptional customer service. If you thrive in a fast-paced environment and possess the necessary skills and qualifications, we want to hear from you

**A typical day in the life of a RockWood Kitchens Sales support associate looks like**

Quoting: Determine and provide accurate and timely quotes to customers.

Walk-in/phone assistance: Providing support to customers when designers are occupied, ensuring their questions are answered, and their needs are addressed.

Performing detail-oriented administrative tasks while maintaining a positive attitude.

Showroom Coverage: Assisting in coverage for showrooms during designers’ absence, and ensuring showrooms are well-maintained, organized, and up to date with the latest stock.

Flexibly in Travelling: Ability to travel to all the west-end showrooms to provide assistance as required (Brampton, Mississauga, Oakville and Cambridge)

**We Have**:
9 retail locations in Southern Ontario.

An excellent reputation among both customers and employees for over 12 years.

A supportive work environment, and the opportunity to develop your skills in the interior design industry.

An open mind for new ideas on how we can improve our business.

**We Provide**:
A competitive wage.

A generous benefits package.

Really great employee, family & friends discounts on kitchen and bathroom renovations.

**You Are**:
Tech-savvy with proficiency in relevant software and tools.

A people-person

An excellent listener

Upbeat, ambitious and compassionate

**You Have**:
Reliable form of transportation to travel to different locations.

Design or home renovation experience is an asset - *Hands on with designing is not required for this position*

Excellent verbal and written communications skills

High school diploma (or equivalent), university/college education an asset

Ability to maintain confidential information

Ability to meet deadlines and adapt to change and competing priorities

Ability to work independently and collaboratively as part of a team, contributing to a positive work environment.

**Job Types**: Full-time, Permanent

**Salary**: $21.00-$24.00 per hour

**Benefits**:

- Dental care
- On-site parking
- Store discount
- Vision care

Day range:

- Monday to Friday
- Weekend availability

Flexible Language Requirement:

- French not required

Shift:

- 8 hour shift

Work setting:

- Specialty store

**Education**:

- Secondary School (preferred)

**Experience**:

- sales: 1 year (preferred)
- Customer service: 1 year (preferred)

Licence/Certification:

- Serving It Right (preferred)

Shift availability:

- Day Shift (preferred)

Work Location: On the road

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