Quality Assurance Analyst

2 weeks ago

Markham, Canada Xperigo Full time

**XPERIGO IS AN EXCITING PLACE TO WORK.**

Proudly Canadian, for over 30 years, Xperigo has provided B2B roadside assistance and automotive services in Canada and the U.S. market. We provide private label roadside services to top automobile manufacturers, rental car companies and other organizations with large vehicle fleets. We are dedicated to providing best in-class customer experiences to our clients and are continually looking for new and innovative ways to exceed our client’s expectations.

**Position Details**

Xperigo is currently looking for a Quality Assurance Analyst to join our Technology & Innovation team.

**What You'll Be Doing**:
**Technical Design Specifications**
- Review requirements, specifications, and technical design documents to provide timely and meaningful feedback
- Creation of detailed, comprehensive, and well-structured test plans and test cases for Agile/Lean, Waterfall, & Hybrid projects
- Estimating, prioritizing, planning and coordination of testing activities
- Design, development, and execution of automation scripts using tools
- Identification, recording and thorough documentation and tracking of bugs

**Test Case Documentation and Creation**
- Produce and execute test plans and test cases to meet functional requirements
- Identify and log bug reports and manage through to resolution by working with appropriate development resources
- Liaise with internal teams (e.g. developers, solution architects, and project managers) to identify system requirements
- Monitor debugging process results
- Investigate the causes of non-conforming software and train users to implement solutions
- Track quality assurance metrics, like defect densities and open defect counts
- Devise sampling procedures and direction for recording and reporting quality data

**Other Business Requirements**
- Collaborate to complete tasks and deliver projects, ensuring timely and efficient deployments
- Build strong relationships local site staff, acting as primary support and technical liaison for that site
- Promote quality achievement and performance improvements throughout the organization

**QA Process Definition**
- Stay up to date with new testing tools and test strategies
- Sets quality assurance technology strategy and direction on projects; partners with business stakeholders and influences overall strategy and use of testing capabilities
- Prepares and presents project/program-level Testing phase communications for executives and stakeholders
- Draft quality assurance policies and procedures

**What You Need to Succeed**:

- Bachelor's degree in computer science/engineering or in a related field
- At least 2-3+ years of experience working in the technology industry
- Experience working on a complex quality assurance teams as part of a large multi-year, business-critical technology program
- Strong knowledge of Software Development lifecycle, Application Lifecycle Maintenance, QA methodologies, Testing & Test automation tools, and processes
- Thorough knowledge of Agile software delivery models (SAFe, Kanban, Scrum, etc.)
- Good understanding of Data management, Data migration, Big Data APIs, Web-based & Legacy Application development technologies

**What Xperigo Offers**:

- Advancement Opportunities
- Opportunity to work remotely and in-office under our Flex-Hybrid model.
- Competitive and Comprehensive Benefits including:

- Company-paid Group Benefits
- Pension and Investment Plans
- Paid Vacation and other time off entitlements
- Virtual Healthcare
- Incentive Programs
- Corporate Discounts
- On-Demand Pay, and more.

Xperigo is an equal opportunity employer. For applicants with disabilities, we provide accommodations throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection, and/or assessment process, please inform Xperigo of any accommodation(s) that you may require to ensure your equal participation. All personal information collected complies with the associated privacy act for the applicable province of work.

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