Manager, Business Support

4 weeks ago

Hamilton, Canada City of Hamilton Full time

**About the City of Hamilton**

**Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometres of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason**

**JOB POSTING**

JOB ID #: 20356

Manager, Business Support - Children's & Community Services
Healthy & Safe Communities Department
Children's & Community Services Division
28 James St N

NUMBER OF VACANCIES: 1 Full-Time Regular

UNION/NON-UNION: Non Union Mgmt Professional

HOURS Of WORK: 35.00 per week
- GRADE: 8
- SALARY/HOUR: $61.496 - $73.427 per hour- Note: See appropriate Collective Agreement or the Non Union Salary Range for details.

STATUS/LENGTH: Permanent, Regular

Job Description ID #: A9381

**Vaccine Verification - **As a condition of employment you are required to provide proof that you are fully vaccinated or provide proof of valid exemption satisfactory to the employer prior to your start date. You must acknowledge and agree to comply with any future vaccine policy requirements as an ongoing condition of employment at the City of Hamilton.

The Healthy & Safe Communities Department is committed to its people and is dedicated to building a strong and healthy community. We are passionate about making a difference and are recognized for our excellence. We offer a respectful and supportive workplace that provides life-long learning opportunities, leadership, innovation and performance excellence.

**SUMMARY OF DUTIES**

Reporting to the Director, Children’s & Community Services, the Manager, Business Support - Children’s & Community Services provides leadership to a multi disciplinary team and has primary responsibility for the development, co-ordination, and integration of division-wide strategies, system analysis and decision support, business procedures and processes and data base management to support long range planning, consultation and service delivery. Provides oversight to Provincial transfer payment agreement and related funding contracts. Responsible for the overall performance of the Business Support section and is accountable for coordination of early year’s data production, analysis and information technology.

**GENERAL DUTIES**

In addition to direct task involvement, administers, coordinates and directs the operation and work activities within the Business Support section through effective work delegation, and performance management.

Provides leadership, management and accountability for the sectional duties described above including the provision of the following:

- Development of current business plans for section activities in alignment with Corporate, Departmental and Divisional strategic plans.
- Operating plans, procedures and business protocols required to ensure timely, effective, and efficient delivery of service and compliance with legislative requirements.
- Operating Budget development, implementation and performance management.
- Oversight of the Ministry transfer payment agreement, and ancillary funding agreements
- Direct supervision and leadership of the section’s staff resources including recruitment, performance development and management, deployment, co-ordination of team work, fostering a work environment which supports customer service, innovation and quality of service, and succession planning.
- Quality assurance and financial performance using appropriate measures and systems.
- Representation, promotion and advocacy for the section’s services mandate as required.
- Ensures operational compliance with all applicable legislation, policies, contracts, agreements, regulations and guidelines.
- Consultation with client groups to cultivate, support, coordinates and maximize the benefits of Section’s services.

Administrative Support to Divisional Programs

Leads and provides management accountability for the centralized administration and clerical team that supports all Divisional programs.

Develops and administers all Divisional service level and contractual agreements with funders, service providers and suppliers.

Provides leadership and over-sight for the development of Division’s operating procedures and business protocols required to ensure timely, effective, and efficient delivery of service and compliance with legislative requirements.

Early Years System Analysis and Decision Supports

Oversees a range of both quantitative and qualitative data collection and analysis activities to support planning and budget decisions within the Children’s & Community Services Division.

Contributes to the development of repo

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