Associate Account Manager, Commercial
3 weeks ago
HUB International is continuously GROWING, and we are looking for individuals with an ENTREPRENEURIAL mindset to join our team
We are BC’s largest insurance broker, growing 15% year over year We offer stability, career development opportunities, and a strong teamworking environment. Whether you’re just starting out in insurance, or a seasoned veteran, HUB can take you to your next career goal.
We are Proud to Offer
Competitive compensation
Comprehensive tuition financing and career-related training and development
Company matching RRSP contributions
Customizable flexible benefits options for you and your family
We promote work-life balance through flexible scheduling and hours
A progressive employee assistance program through LifeWorks
Mental and physical wellness initiatives
**HUB Cares**: we are a company that gives back and is active in the community
Mileage reimbursement for vehicle use (if applicable)
The Opportunity
As an Associate Account Manager in the Commercial Insurance Division, you will provide exceptional customer service experience to clients and support for the Commercial Sales Team and Marketer with all aspects of servicing commercial accounts. We are seeking a self-motivated individual with a strong attention to detail to join our Burnaby Still Creek location in a Regular Full-Time Hybrid position
Our Burnaby Still Creek head office location is centrally located in the Willingdon Business Park near Brentwood Town Centre. This location is easily accessible by the Gilmore sky train station with many shops, restaurants and other amenities nearby.
The Responsibilities
Demonstrates strong technical insurance knowledge of coverages
Delivers exceptional customer experience to internal and external customers.
Demonstrates commitment to teamwork by supporting Account Executive/Account Manager and Marketer with all aspects of servicing commercial accounts
Acts as primary Customer Service Contact in absence of Account Executive or Account Manager
Responds to customer requests directly, submitting information to appropriate insurance companies and binding coverage where appropriate
Create an expert submission in our Broker Management System negotiate suitable rates and coverages with underwriters, present Account Executives/Account Managers with best terms and bind coverage.
Prepares proposals, customer correspondence, certificates and invoices
Processes all documentation according to Hub workflows
Reviews and manages Account Reconciliation working with Accounting Team
The Requirements
Insurance experience, preferably 2-5 years within a commercial capacity
Level 2 General Insurance License
Works independently without supervision
Superior client service, presentation and interpersonal skills
Strong attention to detail and accuracy
Works well in a fast paced, client-focused environment
Intermediate to advanced MS Office knowledge, with focus on Excel, PowerPoint, and Word
Strong sense of urgency when handling accounts
A people person, you work to provide superior client service while working collaboratively with your production team
**Asset experience that will make you stand out**:
Recognized industry certification preferred (CAIB, CIP, CRM, BCIT Risk Management)
Our Culture Starts with You
We are looking for SELF-STARTERS with an ENTREPRENEURIAL mindset who will take OWNERSHIP of their business
We want you to be INNOVATIVE and open to sharing your ideas
You work with URGENCY while providing a high level of PROFESSIONAL SERVICE towards our customers, communities, & colleagues.
You are a TEAM PLAYER who positively impact those around them; We MOTIVATE each other to GROW TOGETHER
You work with a high degree of INTEGRITY and ACCOUNTABILITY
To find associated positions at our HUB simply search myHUBbc as a keyword in the search bar on our careers page
Department Account Management & Service
**Required Experience**: 2-5 years of relevant experience
**Required Travel**: No Travel Required
**Required Education**: High school or equivalent
Hi, we’re HUB.
In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.
When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.
And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.
About HUB International
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