Service Desk Technician

7 months ago

Moose Jaw, Canada MicroAge Full time

**Summary**:
This position is responsible for providing first and second level client side support to end-users on PC/LAN/WAN based equipment. The individual will reside on-site at our service desk. The individual will liaise with the client, technicians, and all other departments involved to ensure that PC, laptop, network and printer calls are handled professionally, and that the highest quality of service is provided. Communication skills and attention to details are key to this position.

**Must Have’s**:

- Must be a Canadian Citizen (Not a permanent resident) as they will be required to obtain a Government of Canada Military Security Clearance.
- Must have a diploma from a recognized Technical College or University
- Must **NOT** have a criminal record.
- Must have a valid Saskatchewan Driver’s License.
- Must be local to Moose Jaw or willing to relocate.
- Must have CompTIA A+ certificate or be willing to acquire it.

**Technical Responsibilities**
- Focus on completing support calls in a timely and efficient manner, ensuring that constant communication is maintained with internal and external clients.
- Manage and assign work orders in a timely manner.
- Provide customer assistance and document customer interactions.
- Diagnose and correct computer related issues and restore a failing device to proper working operation.
- Have in-depth technical knowledge of Microsoft products, Laptops and PC computers.
- Understand customer network architecture and protocols and be able to perform problem

determination on a customer’s network. This includes maintaining accurate records and updating documentation on an ongoing basis.
- Stay abreast of all new technologies relating to the IT environment in which they work.
- Work with multiple customers in a remote and in-person capacity

**Skills, Education and Experience**:
Technical College Diploma in computer systems. Have a minimum of 2 years of experience maintaining tier 1 computer systems. Be technically proficient through training or field experience in the following areas:

- Desktop, Laptop hardware and Printer Repair experience.
- Working knowledge of Microsoft Windows 10 and 11 operating systems support.
- Must possess good software and hardware troubleshooting skills combined with good written and oral communications skills.
- Excellent Customer relations skills mandatory.
- Audio/Visual equipment experience is a benefit.
- Microsoft Certifications would be a benefit.
- Experience with EITSM is an asset.
- Experience with System Center Configuration Manager (SCCM) is an asset.
- Experience in providing support on Apple, Android and Blackberry products is an asset.
- Must be physically able to lift/move desktops & monitors.

**About MicroAge**

MicroAge is a dedicated IT services solution provider that offers a wide range of expertise; from fixing IT headaches to training clients in the newest apps. We deliver tailored solutions that fit our client’s budget through consulting and assessing the best fit of product for each client’s individual business needs.

Our employees enjoy a friendly business casual work environment. Opportunities for career development through skills training and advancement, as well as a chance to make a difference for the clients we help each day.

**Salary**: $22-$27/hour

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Life insurance
- Paid time off
- Vision care
- On-site parking

Schedule:

- Monday to Friday 7:30 am - 4 pm

Work Location: In person

**Job Types**: Full-time, Permanent

**Salary**: $22.00-$27.00 per hour

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- 8 hour shift

COVID-19 considerations:
Must be be fully vaccinated and may be required to wear a mask onsite (if mask rules come back).

Ability to commute/relocate:

- Moose Jaw, SK S0H0N0: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

- drivers license (required)

Work Location: In person

  • Aircraft Technician

    6 days ago

    Moose Jaw, Canada CAE Inc. Full time

    Role and Responsibilities The Aircraft Technician is responsible for conduction all servicing and maintenance tasks. In your role, you will: - Be responsible for conducting all servicing and maintenance tasks - Inspects, maintains, repairs, and tests aircraft aviation systems; - Remove and replace line replaceable units and components; - Specialty work in...

  • Service Technician

    7 months ago

    Moose Jaw, Canada South Country Equipment Full time

    South Country Equipment is a full-service and sales-focused, John Deere dealer serving Central and Southern Saskatchewan. We carry the World's leading Farm Equipment brands. Our employees are passionate about agriculture and dedicated to providing customers with superior sales and service experiences. We have an opening for an Agriculture Technician (Ag...

  • Aircraft Technician

    7 months ago

    Moose Jaw, Canada CAE Full time

    **Role and Responsibilities** **Job Description**: **Aircraft Technician** RESPONSIBILITIES**: The Aircraft Technician is responsible for conduction all servicing and maintenance tasks. - ** In your role, you will**: - Inspects, maintains, repairs, and test aircraft systems. - Remove and replace line replaceable units and components. - Specialty work in...

  • Avn Technician

    7 months ago

    Moose Jaw, Canada CAE Full time

    **Role and Responsibilities** **Aircraft Technician** RESPONSIBILITIES**: The Aircraft Technician is responsible for conduction all servicing and maintenance tasks. - ** In your role, you will**: - Inspects, maintains, repairs, and test aircraft systems. - Remove and replace line replaceable units and components. - Specialty work in maintenance shops as...

  • Avs Avionics Technician

    7 months ago

    Moose Jaw, Canada CAE Full time

    **Role and Responsibilities** RESPONSIBILITIES: The Aircraft Technician is responsible for conduction all servicing and maintenance tasks. - In your role, you will: - Inspect, maintain, repair, and test aircraft avionics systems; - Remove and replace line replaceable units and components; - Specialty work in maintenance shops as required; - Interpret...

  • Weekend Front Desk Night Auditor

    7 months ago

    Moose Jaw, Canada Best Western Plus Full time

    '''Duties''' We are seeking a reliable and friendly Front Desk Clerk/Night Auditor to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience during their stay. **Responsibilities**: - Run night audit - Greet guests in a warm and professional...

  • Servicing Technician

    7 months ago

    Moose Jaw, Canada CAE Full time

    **Role and Responsibilities** POSITION OVERVIEW: The Servicing Technician is responsible for servicing duties. PRIMARY RESPONSIBILITIES: Aircraft Technical: - Marshall, park, secure, tow, and start aircraft; - Refuel and replenish aircraft systems; - Operate light special purpose and general purpose vehicles; - Configure aircraft (solo/dual...

  • Service Technician

    3 days ago

    Moose Jaw, Canada Traveland RV Canada Full time

    **JOB LOCATION IS AIRDRIE** **Service Technician - Recreational Vehicles** RV techs know a little bit about everything—electrical, plumbing, carpentry, flooring, etc. If you can do any one of these, we’ll teach you the rest! To get started as a new RV tech in our dealership, you don’t need specific RV experience. But you do need to be handy,...

  • Agriculture Equipment Service Technician

    4 months ago

    Moose Jaw, Canada AgriLink Equipment Full time

    AgriLink Equipment is searching for an experienced Agriculture Equipment Service Technician to perform diagnostics, service repairs and maintenance on agricultural equipment. AgriLink Equipment is an agriculture equipment dealer servicing Fendt, Massey Ferguson, Versatile, Morris, and MacDon product lines. As a Service Technician, you will have advanced...

  • Servicing Technician

    4 months ago

    Moose Jaw, Canada CAE Full time

    **About This Role** **RESPONSIBILITIES**: The Servicing Technician is responsible for servicing duties. **In your role, you will**: - Marshall, park, secure, tow and start aircraft. - Refuel and replenish aircraft systems. - Operate light special purpose and general-purpose vehicles. - Configure aircraft (solo/dual configurations). - Prepare aircraft for...

  • Service Technician

    7 months ago

    Moose Jaw, Canada CAE Full time

    **Role and Responsibilities** **RESPONSIBILITIES**: The Servicing Technician is responsible for servicing duties. **In your role, you will**: - Marshall, park, secure, tow and start aircraft. - Refuel and replenish aircraft systems. - Operate light special purpose and general-purpose vehicles. - Configure aircraft (solo/dual configurations). - Prepare...

  • Front Desk Associate

    4 weeks ago

    Moose Jaw, Saskatchewan, Canada Temple Gardens Hotel and Spa Full time

    Overview:Temple Gardens Hotel and Spa is seeking a Front Desk Associate to join our team. In this role, you will be the first point of contact for guests and provide exceptional customer service.Salary: $35,000 per year, based on location and experience.Job Description:The Front Desk Associate is responsible for greeting guests, checking them in and out, and...

  • Service Technician

    49 minutes ago

    Moose Jaw, Canada Driving Change Automotive Group Full time

    **Location**: Premier Collision - 204B Manitoba Street West - Moose Jaw, SK Apprentice Level Autobody Technician $16.00 - $25.00/hour (Dependent on experience) Premier Collision is currently looking for a full-time Apprentice level Autobody Technician to join our busy team. As we continue to grow our business, we need to continuously grow and develop...

  • Main Shop

    7 months ago

    Moose Jaw, Canada Driving Change Automotive Group Full time

    **Location**: Moose Jaw Ford Automotive Technician - Experienced/Journeyman Up to $30-45/hour depending on experience Paid relocation expenses if moving to Moose Jaw, SK! Moose Jaw Ford is currently looking for full-time Automotive Technicians to join our busy team. As we continue to grow our business, we need additional Experienced Automotive Technicians...

  • Agriculture Technician

    6 months ago

    Moose Jaw, Canada South Country Equipment Full time

    South Country Equipment is a full-service and sales-focused, John Deere dealer serving Central and Southern Saskatchewan. We carry the World's leading Farm Equipment brands. Our employees are passionate about agriculture and dedicated to providing customers with superior sales and service experiences. We have an opening for an experienced Agriculture...

  • Ag Service Technician

    4 days ago

    Moose Jaw, Canada Norheim Ranching Full time

    **Position profile**: **The Ag Service Technician is responsible for inspection, diagnosis, repair and service of equipment in our shop as well as on the road. Providing thorough and effective technical and mechanical assistance with parts and service requirements for customers is a key driver for support at Norheim Ranching. Day to day responsibilities...

  • Lube Technician

    1 week ago

    Moose Jaw, Canada Knight Ford Full time

    The Knight Automotive Group is growing and we are looking for a lube technician to join our service team in Moose Jaw at our state of the art Ford Quick Lane Tire & Auto Centre! 1 year of relevant oil change or service technician experience is required. We offer competitive compensation as well as a comprehensive benefits package, plus opportunity for...

  • Agriculture Equipment Technician

    17 hours ago

    Moose Jaw, Canada Rocky Mountain Equipment Full time

    RME IS CURRENTLY OFFERING SIGNING BONUSES FOR SERVICE TECHNICIANS! **JOB TITLE**: Agricultural Equipment Technician _(1st to 4th Year Apprentice)_ **POSITION**: Permanent - Full time **BRANCH**: Moose Jaw, SK **REPORTING TO**: Service Sales Manager **Job Duties and Responsibilities Include**: - Diagnose and inspect equipment for faults and...

  • Manicure and Pedicure Technician

    3 months ago

    Moose Jaw, Saskatchewan, Canada beBee Professionals Full time $30,000 - $45,000

    Nail Care Technician Job DescriptionWe are seeking a skilled Nail Care Technician to provide professional manicures, pedicures, and nail enhancements at our beauty salon in Moose Jaw, Canada.Key Responsibilities:Deliver exceptional nail care services, including gel and acrylic applications, to meet client expectations.Maintain a clean and sanitized...

  • Parts Technician

    6 days ago

    Moose Jaw, Canada Rocky Mountain Equipment Full time

    JOB TITLE: Parts Technician POSITION TYPE: Permanent - Full Time BRANCH: Moose Jaw, SK REPORTING TO: Parts Sales Manager The Canadian agriculture industry is growing, and you could be part of the momentum with Rocky Mountain Equipment (RME). The largest independent dealer of Case IH and Case Construction equipment in Canada, RME consists of...