Crisis Intervention Worker

3 weeks ago

Chilliwack, Canada Ann Davis Transition Society Full time

**Title**: Crisis Intervention Worker

**Reports To**: House Coordinator

**Grid**: 10

Ann Davis Transition Society is searching for a qualified applicant to become part of our team The Crisis Intervention Worker creates a welcoming and safe environment for the residents of an Ann Davis Transition Society safe house. The Crisis Intervention Worker provides emotional support, goal planning, advocacy, crisis intervention, and safety planning and offers resources and referrals to women (including transgender women) and children. The Crisis Intervention Worker contributes to the safe house's administrative and overall safety and facility responsibilities. The safe houses operate 24 hours, seven days per week. This position provides staff coverage, sometimes with little notice depending on the staffing need.

Where to apply

**Job Duties and Responsibilities**:

- Screens prospective residents for suitability before admission; Conducts intake interviews; Orients and assists residents to settle in the house;
- House tours and Hourly Room checks;
- Maintaining a record of Client data, client chores, and client meal attendance/shifts;
- Maintaining all the required Binders;
- Does the necessary checks and Covid Screening;
- Has been completely trained and using Database(Has access, has done database training, videos, and binders);
- Takes care of the Cleaning Procedures;
- Observe Starting/Ending Crossover;
- Grocery Card and Expense sheet maintenance;
- Gets the Client Evaluations filled and submitted before the client leaves the house;
- Assesses residents’ immediate needs and assists them in defining and implementing an action plan;
- Provides information to residents on resources available and recommends appropriate services;
- Monitors and ensures the safety and comfort of residents and the security of the facility; Facilitates resolution of conflicts between residents;
- Provides emotional support, encouragement, goal setting, and problem-solving support to residents; Facilitates house and support group meetings;
- Liaises with other service agencies and professionals;
- Maintains current knowledge of issues and resources related to abuse and violence; Provides presentations and public awareness activities about services and issues of abuse;
- Provides support for individuals with complex mental health and substance misuse;
- Able to be comfortable interacting with and providing service to high-barriered women that may have acted out behaviors;
- Ensures housekeeping services such as laundry, housecleaning, grocery shopping, and maintaining supplies are completed;
- Orders supplies/groceries; performs minor maintenance;
- Provides crisis intervention and risk assessment for residents and crisis line callers;
- Provides information, advocacy for, and assistance to residents and crisis line callers;
- Maintains case notes, resident records, documents, forms, and statistical information;
- Orients and assigns duties to volunteers/practicum students;
- Accompanies and transports residents to outside services;
- Performs other related duties as required;
- Be aware of Policies and Procedures, Emergency Procedures, and Safety Plans;
- Mentor practicum students along with the assistance of the House Coordinator using job shadowing;
- Provide job shadowing to new Crisis Intervention Workers along with assistance and direction of the House Coordinator.

**Qualifications**
- Diploma in a related human/social service field;
- Experience in a low-barriered environment;
- One (1) year of recent related experience. Or an equivalent combination of education, training, and experience;
- Current CPR C and First Aid Certificates;
- Naloxone certificate or willing to take training;
- Vulnerable sector criminal record check;
- Class 5 Driving License.

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