Systems Administrator I

6 months ago

Montréal, Canada Visique Full time

We want you to bring your skills and experience with you, to join us as our newest Systems Administrator I

As the Systems Administrator I in our growing Infrastructure team, you will play a critical role within FYidoctors supporting the continued success of our rapidly expanding company. You'll be supporting our operations team in setting up and maintain infrastructure for our brick and mortar practices. You certainly won't be bored as you help manage changes in the environment and dealing with typical third-level escalation troubleshooting work.

**What Will You Be Doing?**
- Providing third-level operational support.
- Assisting with the rollout of new practice locations and providing care and coordination of patient medical information.
- Assessing infrastructure problems and developing solutions to improve the current environment, mitigating risk.
- Monitoring, troubleshooting, and diagnosing our server infrastructure for activity and connectivity.
- Performing installations, troubleshooting and documentation activities.
- Working independently on operational tasks and collaboratively with peers to meet objectives and complete projects.
- Developing and maintaining best practices, standards, and procedures across the infrastructure and platforms.
- Providing occasional after-hours on-call support on a rotational basis.
- A technology diploma, degree or recent practical certifications and at least 1 year of experience as an IT Systems Administrator or Sr Helpdesk support.
- High competency with Active Directory, Radius, DHCP, Group Policy, DNS and other Infrastructure technologies.
- Strong virtualization skills (using VMWare, Azure VM or Hyper-V).
- Instinctive troubleshooting skills with an ability to tenaciously solve problems, including network issues up the OSI model.
- Knowledge of networking, current SaaS and PaaS technologies, rationalizing cloud strategies, exposure to the medical field with PIPEDA and HIPAA or a focus on cybersecurity would all be considered advantageous.
- Flexibility to work on call and off-hours to work on any emergency server infrastructure problems, maintenance, or project activities.
- Bilingualism, French and English is an asset.

**How You'll Benefit working at our Home Office**:

- A comprehensive total rewards package, including two free pairs of glasses and lenses per year.
- A coaching culture that fosters ongoing growth and development opportunities.
- A people-first culture.
- An organization that gives back locally and nationally and supports you in doing so as well.

**Why You Should Join Us**:
Our purpose is to enhance the lives of our patients. If you get excited by the opportunity to be part of a team that strives to put the patients at the center of everything we do, and have fun while doing it, then you belong with us Our doctor-led, patient first, approach has helped us rapidly grow from 30 locations to over 300

We could not have gotten here without our fantastic people, who now number more than 3,000 and serve patients across the country. We are committed to FYidoctors being more than just a place to work and are intentional about our values of opportunity, diversity, equity and inclusion in the environment we create for our team members to thrive.

At FYi, we hope you'll grow as a professional and as an individual, knowing you can come to work each day, have a meaningful impact on people's lives and have fun doing it.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Nous voulons que vous mettiez à profit vos compétences et votre expérience en tant qu’administrateur ou administratrice de systèmes I chez FYidoctors.

En tant qu’administrateur ou administratrice de systèmes I au sein de notre équipe d’infrastructure en pleine croissance, vous jouerez un rôle essentiel en contribuant au succès continu de notre organisation en expansion. Vous aiderez notre équipe des opérations à mettre en place et à maintenir l’infrastructure pour nos cliniques. Vous aiderez à gérer les changements et en vous ferez du dépannage habituel de troisième niveau.

**Que ferez-vous?**
- Fournir un soutien opérationnel de troisième niveau.
- Aider à la mise en place de nouvelles cliniques afin d’assurer les soins et la coordination des renseignements médicaux des patients.
- Évaluer les problèmes d’infrastructure et élaborer des solutions pour améliorer l’environnement actuel, en réduisant les risques.
- Surveiller, dépanner et diagnostiquer l’activité et la connectivité de notre infrastructure de serveurs.
- Effectuer des installations, des dépannages et des activités de documentation.
- Accomplir des tâches opérationnelles de manière autonome et collaborer avec des pairs pour atteindre les objectifs et mener à bien les projets.
- Élaborer et maintenir des pratiques exemplaires, des normes et des procédures dans l’ensemble de l’infrastruc

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