Rehabilitation Clerk

**CUPE**

LAKERIDGE HEALTH

REHABILITATION CLERK

HEALTHY AGING PROGRAM

AMBULATORY REHABILITATION CENTRE

TEMPORARY PART TIME - 6 months

LAKERIDGE HEALTH OSHAWA - Rossland Road Site

SALARY: $25.12 - $26.26 per hour

CUPE- 2200000081

DUTIES AND RESPONSIBILITIES:
Under the direction of the Patient Care Manager (PCM) the Rehabilitation Clerk will perform the following duties; screen referrals for completeness, dictionary tasks, changes and edits in the Community Wide Scheduling module, scheduling and pre-registering all scheduled patients in the admission module; in collaboration with the PCM and Clinical Supervisor (CS), determine the level of prioritization based on the prioritization tool; be aware of and meet booking timelines and targets; rescheduling patients as necessary; billing and performing a wide range of clerical duties necessary for the efficient functioning of the ARC.

QUALIFICATIONS:

- Graduate of a two year Community College Medical Office Administration program required;
- Proven knowledge of medical terminology (tested);
- Proven knowledge of Microsoft Word and Excel (tested - basic level);
- Proven keyboarding skills of 30 wpm (tested);
- Relevant clerical experience in a Hospital setting preferred;
- Recent related experience in a rehab or physiotherapy clinic an asset;
- Experience with Meditech and Community Wide Scheduling module mandatory requirement;
- Proven knowledge of Meditech Admission module;
- Knowledge of booking/scheduling Rehabilitation procedures;
- Excellent interpersonal and communication skills;
- Ability to foster good public relations and effective working relationships;
- Ability to work productively, independently and as a member of a team, in a busy environment with frequent distractions;
- Proven organizational skills with the ability to prioritize, problem-solve, and manage multiple tasks;
- Proven understanding of "customer service" concept and ability to manage telephone communications in an efficient and effective manner;
- Strict adherence to confidentiality;
- Demonstrated commitment to our core values of Inclustion, Compassion, Innovation, Teamwork and Joy;
- Must have a satisfactory performance record;
- Demonstrated understanding of and commitment to Lakeridge Health's comprehensive safety programs and practices including staff, patient and environmental safety and participation in regular in-service education in this area; and
- Proven good attendance record with capability of maintaining this same standard.

CONDITIONS OF EMPLOYMENT:
The terms and conditions of employment are in accordance with the Collective Agreement between the Hospital and C.U.P.E Local 6364.

Accommodation will be provided in all parts of the recruitment and assessment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Applicants need to make their needs known in advance.