Research Associate
4 months ago
Be where the voice of the consumer meets the value of the brand. At J.D. Power, you'll be at the heart of commerce, working for a worldwide leader whose intelligence and insights are shaping the way people sell, and the way people buy.
**Title**:Research Associate - P1
**Location**: Toronto (remote)
**Reports to**:Senior Research Manager, CX Solutions
**The Role**: The Senior Associate will collaborate with team members, internal departments, external software platform partners, and clients to ensure Customer Experience (CX) programs are built to specification while meeting our clients' business objectives. The Research Associate will be working within a fast-paced team environment and will be personally responsible for the data collection and delivery of reports and analysis to our clients. The Research Associate is a quick learner who craves learning new skills and can work under deadline pressures. The Research Associate will have an interest in the CX industry and providing transformative solutions to various industries.
**The Impact**: At J.D. Power, you'll be working for a worldwide leader of marketing information services, providing an unbiased view of the voice of the customer to businesses and consumers. Each year, J.D. Power interacts with millions of respondents around the world to better understand their opinions, perceptions, and expectations about a variety of products and services - and our roles are integral to our company's success.
**Responsibilities**:
- Support the implementation and ongoing managed services for OEM CX programs
- Design questionnaire, sample programming, and data processing specifications
- Support the development of reports and client presentations
- Support the delivery of customized analysis and respond to client requests in a timely manner
- Track project status on open items and own client and vendor meeting agenda creation
- Develop expertise in technical details and functionality of program platforms for OEM CX engagements
- Lead quality assurance checks on platform releases and program initiatives
- Facilitate client meetings on a regular basis
- Support financial management activities with your assigned projects
- Coordinate multiple project tasks simultaneously with limited supervision
- Ensure the accuracy of client deliverables
- Establish professional working relationships within the department and with other departments where appropriate
- Maintain direct and timely interactions with clients to serve as a trusted advisor and provide world-class service throughout the project life cycle
- Support and promote the company's Code of Business Ethics, Company Values, and Leadership Attributes
**Qualifications**:
- BA/BS degree from a four-year college or university in market research, statistics, economics or related discipline and/or equivalent combination of education and experience.
- Excellent interpersonal, verbal, and written communications skills
- Strong attention to detail
- Demonstrated problem solving, analytical reasoning, and decision-making skills
- Experience with qualitative and quantitative analysis
- Proven leadership abilities, accountability, and initiative
- Strong organizational abilities
- Familiarity with product and project management processes
- Sense of urgency necessary to meet goals, objectives, and deadlines
- Experience with questionnaire design, analysis planning, data interpretation, and reporting
- Proficiency in Office 365 suite (e.g., Excel, PowerPoint, Word, Outlook, Teams, Sharepoint)
- French language proficiency is preferred
- Proficiency in SPSS
- Strong analytical and writing skills
**The Career Opportunity**: Growth opportunities are considerable, both within the CX Solutions department as well as across the organization. Career pathways are defined and given both our growth projections and our desire to promote from within the company, the right associate has numerous avenues to pursue.
**The Team / The Business**: At J.D. Power, you'll work in a flexible, friendly, collaborative team environment. We understand the value that our associates provide for our clients and for the company and encourage innovative thinking that addresses the latest industry and technological developments.
**Our Hiring Manager says**: We're looking for someone who is enthusiastic, quick-thinking, and knows the fundamentals of market research. You would work in a rapidly changing business environment with a core philosophy of having the best associates, using the best tools, and giving the best advice to our clients. The J.D. Power name is known around the world, and you'll be proud to work here.
**Who We Are**
Since 1968, companies around the world have trusted J.D. Power to generate and gather the consumer insights that illuminate and inform business success. At J.D. Power we amplify the voice of the consumer, and help brands improve the value of their products and services. Together, these principles empower everyone in the glo
-
Mechatronics Research Associate
5 months ago
London, Canada National Research Council Canada Full timeHelp bring research to life and drive your career forward with the National Research Council of Canada (NRC), Canada's largest research and technology organization. We are looking for a Mechatronics Research Assosicate to support the Automotive and Surface Transportation Research Centre. The incumbment will share our core values of Integrity, Excellence,...
-
Research Associate
5 months ago
London, Canada Western University Full time**About Western**: **About Us**: The Department of Psychiatry is a diverse city-wide clinical academic department at the Schulich School of Medicine and Dentistry. The department encompasses the University, London Health Sciences Centre (LHSC), St. Joseph's Health Care, London (SJHC), London and St. Thomas, and the Child and Parent Resources Institute...
-
Research Associate
2 months ago
London, Canada Western University Full time**Classification & Regular Hours**: Hours per Week: 35 Salary Grade: R3 - Please note, this is a temporary grant-funded role with a contract end date of September 30, 2025._ **About Western**: **About Us**: The Faculty of Health Sciences is a large, diverse, and comprehensive unit, comprised of six Schools (Nursing, Kinesiology, Health Studies, Physical...
-
Research Associate
6 months ago
London, Canada Western University Full time**About Western**: **About Us**: The Robarts Research Institute within the Schulich School of Medicine & Dentistry at Western University has made its mission to accelerate medical discovery. Through a powerful integration of basic and clinical research, we are driving major advances that impact on many of today's most devastating...
-
Research Associate
5 months ago
London, Canada Western University Full time**About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as...
-
Research Associate
5 months ago
London, Canada Western University Full time**About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as...
-
Research Associate
4 months ago
London, Canada Western University Full time**About Western**: **About Us**: The Robarts Research Institute within the Schulich School of Medicine & Dentistry at Western University has made its mission to accelerate medical discovery. Through a powerful integration of basic and clinical research, we are driving major advances that impact on many of today's most devastating...
-
Research Associate
5 months ago
London, Canada Western University Full time**About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as...
-
Research Associate
5 months ago
London, Canada Western University Full time**About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as...
-
Research Associate
4 months ago
London, Canada Western University Full time**About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as...
-
Research Associate
5 months ago
London, Canada Western University Full time**About Western**: **About Us**: Earth Sciences is the science of the planet Earth. We seek to understand the Earth's internal structure and composition; its dynamic character (earthquakes, volcanoes, plate tectonics); the processes that occur within it; the processes that shape its surface and the materials that constitute its surface layers; the...
-
Research Associate
5 months ago
London, Canada Western University Full time**About Western**: **About Us**: Earth Sciences is the science of the planet Earth. We seek to understand the Earth's internal structure and composition; its dynamic character (earthquakes, volcanoes, plate tectonics); the processes that occur within it; the processes that shape its surface and the materials that constitute its surface layers; the...
-
Clinical Research Associate
4 months ago
London, Canada KGK Science Full time**About the Company** KGK Science is a growing clinical research and regulatory services business that has served clients in North America for over two decades focusing on a wide variety of physiological and/or cognitive indications across the Natural Health Products, pharmaceutical, cannabis, and psychedelics spaces. **Overview** KGK Science is a...
-
Research Associate
4 months ago
London, Canada Western University Full time**About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as...
-
Research Associate
4 months ago
London, Canada Western University Full time**About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as...
-
Research Associate
1 month ago
London, Canada Western University Full time**About Western**: **About Us**: **Responsibilities**: The Research Associate will participate in a project that involves characterization of metal-organic frameworks (MOFs) using multinuclear solid-state NMR spectroscopy. Specifically, the RA will be engaged in analyzing multinuclear solid-state NMR spectra of metal-organic frameworks via spectral...
-
Research Associate
5 months ago
London, Canada Diagnostics Biochem Canada Full time**Responsibilities**: - The research associate works under the supervision of the Director of research and in collaboration with other production and research scientists. - Duties include but are not limited to conducting experiments, collect and organize data, organize inventory, generate data to support the quality of products, maintain lab books and...
-
Research Associate
3 weeks ago
London, Canada Western University Full time**Classification & Regular Hours**: Hours per Week: 35 Salary Grade: R2 Please note, this is a 1-year temporary grant-funded role. **About Western**: **About Us**: The mission of the Department of Chemistry is to provide a high quality, comprehensive, research-inspired education in chemistry by offering a curriculum which fosters academic excellence in...
-
Research Associate
1 month ago
London, Canada Western University Full time**Classification & Regular Hours**: Hours per Week: 37.5 Salary Grade: R2 Please note, this is a wholly grant funded, temporary full time contract opportunity with a benefits package. The expected end date is May 3, 2026. **About Western**: **About Us**: The Department of Medical Biophysics is home to a research-intensive faculty having diverse basic...
-
Research Associate
4 months ago
London, Canada Western University Full time**About Western**: **About Us**: The Schulich School of Medicine and Dentistry provides outstanding education within a research - intensive, distributed learning environment, where tomorrow's physicians, dentists and other scholars learn to be socially responsible leaders in the advancement of human health. The Schulich School of Medicine and Dentistry is...