Customer Care
2 weeks ago
**CUSTOMER CARE MEMBER RESPONSIBILITIES**:
- Providing real-time scheduling support by booking appointments and preventing conflicts.
- Navigating through our main software, ConnectWise, for scheduling and creating reports.
- Screening phone calls and routing callers to the appropriate party.
- Greeting and assisting walk-in customers.
- Solving problems in the moment to give our clients and fellow employees a positive experience.
- Performing basic administrative tasks.
**Requirements**:
- Prior administrative experience
- Excellent computer skills, especially typing.
- Attention to detail.
- Passion to serve others.
- Helpful attitude.
- Knowledge in Microsoft products is an asset.
- Only applicants selected for interviews will be contacted.
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