Automotive Service Advisor

2 months ago


Kitchener, Canada Crosby Volkswagen Inc Full time

Welcome to the Crosby Auto Group family Since our humble beginnings in 1966, we've grown with the Waterloo-Wellington community, proudly serving for over 55 years. As an integral part of the Crosby Auto Group, **Crosby Volkswagen **has been dedicated to forging lasting connections and ensuring our customers always drive away satisfied. We’re not just about cars; we’re about people. This dedication to excellence was recognized when we were honoured with the "Best Dealerships to Work At" award by Automotive News Canada multiple times in recent years. At Crosby's, every member contributes to our story of success, with a unified aim - to deliver premium automotive services and establish ourselves as a progressive dealership.

Crosby Volkswagen has an **immediate opening for an Automotive Service Advisor**. Our service department needs an additional team member as our service business is growing rapidly in our new facility at 632 Victoria Street North.

We offer a supportive environment with efficient processes, teamwork, and coaching. Manufacturer specific training and warranty procedures are provided through web-based training modules. We use Serti as our dealer software, but if it’s not familiar to you we provide on-the-job training to ensure you become adept at using it.

The position includes a base salary, along with a monthly bonus earned on a percentage of sales and meeting required customer satisfaction scores. **Total compensation ranges based on performance, but can be expected to be between $56,000-$80,000**. We provide a benefit plan through Canada Life, as well as matching RRSP program after 2 years of employment. We also have an enhanced vacation policy based on tenure.

Requirements for the position are basic automotive mechanical knowledge, and experience in the customer service and/or auto industry is preferred.

**Benefits**:

- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Kitchener, ON N2H 5G1: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 2 years (required)
- Service Advisor: 1 year (preferred)

Work Location: In person



  • Kitchener, Canada Foreign Automotive Full time

    Foreign Automotive is expanding, and we're excited to open a position for a third Service Advisor! As Kitchener's premier European and exotic vehicle specialty repair facility, we're looking for someone with a blend of technical knowledge and a passion for customer service to enhance our team. If you have experience in an automotive service advisor role,...


  • Kitchener, Canada Automotive Edge Inc. Full time

    Automotive Edge is an actively growing, clean, professional, friendly, family owned and operated full service auto repair facility with a great team of coworkers and a pleasant work environment. For the right team player, Automotive Edge has an immediate opening for a Service Advisor. Automotive Edge has been in business for over 20 years. Our company...


  • Kitchener, Canada Automotive Edge Inc. Full time

    Are you tired of working weekends? Do you like working with people? If you have excellent communication skills, phone skills, and have great computer skills, we would love to meet you. We are a clean, professional, friendly, family owned and operated full service automotive repair facility in Kitchener, that is looking for a positive, team oriented Service...


  • Kitchener, Canada Scherer Chevrolet Buick GMC Full time

    **Experienced Automotive Service Advisor** Scherer Chevrolet Buick GMC is a family-owned and operated car dealership that has faithfully served Kitchener and area customers for more than 35 years, and our business is growing. We are currently looking to add an experienced **Service Advisor** to our team. Do you take customer service to the next level? Are...


  • Kitchener, Canada Crosby Volkswagen Inc Full time

    Welcome to the Crosby Auto Group family! Since our humble beginnings in 1966, we've grown with the Waterloo-Wellington community, proudly serving for over 55 years. As an integral part of the Crosby Auto Group, **Crosby Volkswagen **has been dedicated to forging lasting connections and ensuring our customers always drive away satisfied. We’re not just...


  • Kitchener, Canada Active Green + Ross #1227 Full time

    **Are you outgoing, friendly, organized and a leader everyone wants to follow?** **Do you have a strong work ethic and the drive to succeed?** **We would like to meet you!** **Experienced Service Advisor needed for a busy Kitchener Store!** **Responsibilities**: - Implement all systems, procedures, and processes - Achieve high profitability - Maintain a...


  • Kitchener, Canada Kitchener Honda Full time

    Kitchener Honda is looking for someone that pays attention to detail, excellent communication skills, Strong customer service skills, the ability to work independently and efficiently and Someone who considers themselves a "People Person"! - Must be organized and attentive to detail. - Willingness to learn, work hard and be a team player. - Contribute to...


  • Kitchener, Canada Wendell Motors Chrysler Dodge Jeep Ram Full time

    ''' Service Advisor **Duties**: - Greet customers and provide exceptional customer service - Listen to customer concerns and accurately document them - Schedule appointments and manage service requests - Communicate with technicians to ensure timely completion of repairs - Provide estimates for repairs and discuss options with customers - Upsell additional...

  • Service Advisor

    7 months ago


    Kitchener, Canada Beverly Tire & Auto Full time

    We are currently recruiting for an Automotive Service Advisor to work at one of our Kitchener, Ontario locations. A Service Advisor is responsible for listening and taking note of customer needs related to the regular maintenance and/or repair of their vehicle. A Service Advisor is expected to provide exceptional service to each and every customer, at all...


  • Kitchener, Canada Active Green+Ross Tire & Automotive Center #1227 Full time

    We are seeking a part-time Junior Service Advisor & Shop assistant. Duties include: Junior Service Advisor: Scheduling customers for appointments for repairs needed. Greeting and taking in customers for automotive repairs. Creating work orders for associated work required. Quoting customers on any repairs needed. Ensuring all information is correctly...

  • Service Advisor

    2 months ago


    Kitchener, Canada Kitchener Ford Full time

    Kitchener Ford is currently seeking a **Service Advisor** to join our team of customer focused professionals. **Purpose/Summary of Position**: The Service Advisor is responsible for ensuring that our service customers receive timely, friendly and efficient service. Acting as a liaison between the customer and our technicians, the Service Advisor recommends...

  • Automotive Apprentice

    7 months ago


    Kitchener, Canada Foreign Automotive Full time

    **Overview**: Foreign Automotive, Kitchener's home for exceptional European and exotic vehicle service, is searching for an ambitious Automotive Apprentice. If you have a passion for high-end automobiles and a drive to learn from the best in the industry, this is your chance to accelerate your career. **Responsibilities**: - Assist skilled technicians with...

  • Service Advisor

    7 months ago


    Kitchener, Canada Beverly Tire & Auto Full time

    We are currently recruiting for an Automotive Service Advisor to work at one of our Kitchener, Ontario locations. A Service Advisor is responsible for listening and taking note of customer needs related to the regular maintenance and/or repair of their vehicle. A Service Advisor is expected to provide exceptional service to each and every customer, at all...


  • Kitchener, Canada Crosby Volkswagen Inc Full time

    Welcome to the Crosby Auto Group family! Since our humble beginnings in 1966, we've grown with the Waterloo-Wellington community, proudly serving for over 55 years. As an integral part of the Crosby Auto Group, **Crosby Volkswagen**has been dedicated to forging lasting connections and ensuring our customers always drive away satisfied. We’re not just about...

  • Service Advisor

    7 months ago


    Kitchener, Canada Kitchener Kia Full time

    **Service Advisor** The Service Advisor is responsible for greeting customers, checking in their vehicles and assisting them through the repair process. They require substantial knowledge of vehicles, along with maintenance and warranty processes. - In depth knowledge of the internal workings of an automotive aftersales department. - Excellent...

  • Service Advisor

    1 week ago


    Kitchener, Canada Gemini Motors Full time

    Experienced Service Advisor We have an opportunity for an experienced service advisor in our very busy service department. - In this role you must be self-motivated, well organized and have great listening skills. - Experience and/or a good working knowledge of the automotive industry would be an asset. - Duties will include answering telephone calls from...


  • Kitchener, Canada Sullivan Automotive Full time

    **About us** Sullivan Automotive Automotive service, repair & diagnostics to all makes and models. Apprentice mechanic/technician opportunity. Applicants must have "actual shop experience" and confident in there work performing service and repair to all makes and models. Applicants must acquire their own tools aside from shop specialty tools, must have...

  • Automotive Apprentice

    7 months ago


    Kitchener, Canada Sullivan Automotive Full time

    **About us** Sullivan Automotive Automotive service, repair & diagnostics to all makes and models. Apprentice mechanic/technician opportunity. Applicants must have "actual shop experience" and confident in there work performing service and repair to all makes and models. Applicants must acquire their own tools aside from shop specialty tools, must have a...

  • Service Advisor

    2 weeks ago


    Kitchener, Canada Kitchener Ford Full time

    **Kitchener Ford, **a proud member of the **AutoIQ Dealership Network** is looking an experienced **Service Advisor** to join their service team. Kitchener Ford is growing and serving more Ford customers from across the KW Region than ever before. Our Service Advisors are responsible for ensuring our customers receive timely, friendly and efficient...

  • Service Advisor

    5 days ago


    Kitchener, Canada Kitchener Ford Full time

    **Kitchener Ford**, a proud member of the AutoIQ Dealership Network is looking an experienced **Service Advisor** to join their service team. **Kitchener Ford** is growing and serving more **Ford** customers from across the **Kitchener/Waterloo** Region than ever before. Our Service Advisors make an average of $73,000 per year! Our Service Advisors are...