Customer Service Summer Student

3 weeks ago


Parkland County, Canada Parkland County Full time

**Description**:
Parkland County has a _temporary, full-time_ Customer Service Summer Student position available within the Strategic Services department working from approximately May 1 to August 25, 2023. Under the general supervision of the Supervisor, Customer Service, the Customer Service Summer Student will work with a team of Customer Service Representatives to provide prompt and courteous service as a first point of contact to the public on behalf of Parkland County. This position will respond to various customer inquiries, complaints, and transactions including the processing of payments and receivables. This position requires excellent customer service and de-escalation skills along with the ability to effectively multi-task and problem solve in a fast paced, customer-centric environment.
- High school diploma or equivalent, supplemented by enrollment in a post-secondary program.
- Minimum of two (2) years of customer service experience, along with the proven ability to deal with the public in a positive manner is required.
- Excellent communication, interpersonal and organizational skills along with the ability to share in a team environment.
- Computer proficiency, including Microsoft Office, and the ability to learn and adapt to new programs quickly.
- Must have a Class 5 Driver’s License. A current Driver’s Abstract must be provided.

**The total rewards package for this position includes**:
An hourly rate of pay of $22.74 per hour, working 7 hours/day; 35 hours/week.

Parkland County offers a total rewards package including competitive pay, access to our confidential Employee and Family Assistance Program, and 4% vacation pay and 4.8% statutory holiday pay in addition to your regular earnings. Our organization offers access to physical fitness including an employee on site gym and lunch exercise programs, a Social Club, a mental health committee, and a comprehensive training program with extensive learning and development opportunities. Visit our careers page to view our Total Rewards Package for this position

**Additional Information**

We thank all applicants in advance for their interest; however, only those selected for further consideration will be contacted. Applications will only be considered through the Parkland County website.

**Attachments**: Total Rewards Package TFT, TPT & Casual.pdf



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