Computer Technician
2 weeks ago
_**Responsibilities**:_
**Diagnosis and Repair**:Perform hardware and software diagnostics on Apple and Dell laptops. Identify and resolve technical issues in a timely manner.
**Technical Support**:Provide technical assistance to end-users both in person and remotely.
Troubleshoot and resolve hardware and software problems.
**Customer Service**:Communicate effectively with customers to understand and address their technical concerns. Provide clear explanations and instructions on issue resolution.
**Documentation**:Maintain accurate records of repairs, services performed, and equipment inventory. Document troubleshooting steps for future reference.
- **Qualifications**:_
Proven experience with troubleshooting and repairing Apple and Dell laptops.
Knowledge of Mac OS and Windows operating systems.
Familiarity with basic computer/laptop hardware components.
Strong problem-solving skills and attention to detail.
Excellent customer service and communication skills.
Knowledge of computer networking principles and protocols
**Job Type**: Part-time
**Salary**: From $16.75 per hour
Expected hours: 20 per week
Schedule:
- Monday to Friday
**Experience**:
- IT support: 1 year (preferred)
Ability to Commute:
- Surrey, BC V3W 2V3 (required)
Ability to Relocate:
- Surrey, BC V3W 2V3: Relocate before starting work (required)
Work Location: In person
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