Branch Manager

7 months ago

Sainterose, Canada TD Bank Full time

**Branch Manager - Laval and North Shore**:

- 418132BR

**Job Category - Primary**
- Retail Banking - Management

**Work Location**
- Remote Montreal

**Employment Type**
- Regular

**City**
- Blainville, Bois-des-Filion, Laval, Montreal, Sainte Marthe sur le Lac, Sainte Rose, Sainte-Therese, Saint-Eustache, Saint-Jerome, St. Leonard

**Time Type**
- Full Time

**Province/State**
- Quebec

**Hours**
- 37.5

**Workplace Model**
- Onsite

**Pay Details**

**Department Overview**

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long
- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.

We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.

Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.

**Job Details**

Are you a passionate leader who sets a vision that inspires others? Can you mentor a team to improve, enhance and promote positive customer experiences and build financial confidence in our bank? If so, then get yourself into this role. As a **Branch Manager I, **you will be contributing to our overall success through your exceptional leadership, customer experience and people management skills.

In this role, you would be expected to:

- Develop, lead, and coach the team on customer advice conversations and strategies to improve the overall customer experience and increase employee and customer confidence
- Enhance branch processes within the budget to achieve operational excellence
- Administer the overall strategy for the branch by handling branch duties related to mutual funds, real estate secured credit and other compliance-related issues
- Work closely with Wealth and Business Banking to stay abreast of end-to-end processes, emerging issues and industry regulations
- Generate banking solutions demand by building effective customer relationships and referral sources while maintaining confidentiality and accuracy
- Serve as the highest point of escalation for the branch to resolve raised issues
- Cultivate an interconnected team to grow the business and maximize its efficiency, effectiveness and scale by finding improvement opportunities
- Build and lead a high performing team by using their talent optimally and ensuring their performance management activities are undertaken and completed as per human resources policies
- Provide both leadership and mentorship to the team and ensure ideal employee scheduling to meet customer demands in tight deadlines
- Help build informative, fair, and positive work environment by sharing skills and knowledge, promoting open dialogue and motivating team to achieve common goals and objectives

**Job Requirements**
- Undergraduate degree with over 4 years of relevant experience
- ** Completion of Branch Compliance Officer (BCO) and IFIC or CSC Course**:

- In-depth knowledge of advanced investing and credit processes and risks to identify, track and resolve gaps effectively
- Strong communication skills to liaise with customers, employee and cross functional teams
- A thorough and accurate decision maker who can exercise discretion and judgement skills when working with confidential information
- A compassionate leader with demonstrated experience working in a fast-paced work environment through strong communication, organizational, planning and time management skills

**Proficiency in Other than French**

**Additional Information**
- This position requires proficiency in a language other than French to support customers, employees or markets located outside the province of Quebec or who require services in a language other than French.

**Company Overview**

**Our Values**
At TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.**Making Your Well-being a Priority**
A caring and supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars — physical, financial, social and mental/emotional. In addition, we champion a safe, inclusive and supportive work environment to help colleagues feel a sense of belonging, and supported in their personal and professional growth. Through

  • Branch Advisor

    1 week ago

    Sainte-Foy, Canada National Bank of Canada Full time

    **Primary Locations**:Sainte-Foy, Quebec**: **Attendance**:On-site**: **Employee Status**:Regular**: **Schedule**:Full-time**: As a Branch Advisor at the National Bank in Ste-Foy, you'll live up to your ambitions and have a positive impact on your own life as well as the lives of your clients and colleagues. You'll adopt a friendly approach and provide...

  • Manager, Customer Experience Trainee

    7 months ago

    Sainte-rose, Canada TD Bank Full time

    **Manager, Customer Experience Trainee - Sainte-Rose, Laval**: - 417669BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 727 Cure-Labelle Boulevard **Employment Type** - Regular **City** - Laval, Sainte Rose **Time Type** - Full Time **Province/State** - Quebec **Hours** - 37.5 **Workplace Model** - Onsite **Pay...

  • Branch Manager Trainee

    7 months ago

    Sainte-Foy, Canada TD Bank Full time

    **Branch Manager Trainee - Ste-Foy Duplessis**: - 426038BR **Job Category - Primary** - Retail Banking - Financial Services **Work Location** - 1260 Autoroute Duplessis **Employment Type** - Regular **City** - Ste. Foy **Time Type** - Full Time **Province/State** - Quebec **Hours** - 37.5 **Workplace Model** - Onsite **Pay Details** **Department...

  • Personal Banker

    5 days ago

    Sainte-Rose, Canada BMO Financial Group Full time

    333 boul Cure Labelle Laval Quebec,H7L 2Z9 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Pharmacy Technician

    1 week ago

    Sainte-rose, Canada The Jean Coutu Group (PJC) Inc. Full time

    Do you have that "Coutu" touch? Are you the type of person who wants to put their leadership into action? Who wants to make a difference in their work environment? Are you looking for stimulating management challenges, where the team is at the heart of the day-to-day operations and where no two days are alike? The Pharmacy Technician position is for...

  • Auto/general Broker Trainee

    7 months ago

    Ste. Rose, Canada Andrew Agencies Ltd Full time

    We’re seeking a full time Auto/General Broker Trainee to help grow our branch in Ste Rose du Lac, Manitoba. If you want to be part of a growing organization striving to provide personalized customer experiences, keep reading! **No insurance experience, no problem!** We offer paid education for our employees working toward a license to sell insurance and...

  • Manager, Personal Financial Services- Ste-foy

    7 months ago

    Sainte-Foy, Canada TD Bank Full time

    Work Location: Sainte-Foy, Quebec, Canada Hours: 37.5 Line of Business: Personal & Commercial Banking Pay Details: **Job Description**: CUSTOMER: - Provide sound advice with every customer interaction, contributing to an exceptional customer experience - Use ability to discover and advise on meeting/exceeding customer needs by asking deeply curious and...

  • Customer Service Manager

    7 months ago

    Sainte-Julie, Canada Scotiabank Full time

    Requisition ID: 194252 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: **What you’ll be doing** Our Customer Experience Leads are responsible for overseeing our high performing Retail Service teams. Scotiabank is a place where we put our customers first, and our priority is to...

  • Manager

    2 weeks ago

    Sainte-Julie, Canada The Jean Coutu Group (PJC) Inc. Full time

    Do you have that “Coutu” touch? If you are the type of person who looks for the best in everyone, who brings out the potential in your team members, who plays a crucial role in hiring, developing and engaging those who have that "Coutu" touch, as part of the pharmacy management team, you will have the opportunity to be a "Coutu".Within your team, your...

  • Auto Insurance Advisor

    1 month ago

    Rose Valley, Canada HUB International Full time

    **Ignite your potential. Impact what matters.** Hi, we’re HUB - a network of doers with diverse stories and a shared goal to support our clients and communities. To do it, we believe in supporting each other, because great work happens when people come together, and that means building a team where anyone can spark an idea, and where everyone can make a...

  • Assistant Manager

    2 weeks ago

    Sainte-Julie, Canada The Jean Coutu Group (PJC) Inc. Full time

    Do you have that “Coutu” touch? Are you the type of person who wants to put their leadership into action? Who wants to make a difference in their work environment? Are you looking for stimulating management challenges, where the team is at the heart of our priorities? The Assistant Manager position is for you!Within your team, your essential role will...

  • Assistant Manager

    5 days ago

    Sainte-Julie, Canada The Jean Coutu Group (PJC) Inc. Full time

    Do you have that “Coutu” touch? Are you the type of person who wants to put their leadership into action? Who wants to make a difference in their work environment? Are you looking for stimulating management challenges, where the team is at the heart of our priorities? The Assistant Manager position is for you!Within your team, your essential role will...

  • Assistant Manager

    5 days ago

    Sainte-Julie, Canada The Jean Coutu Group (PJC) Inc. Full time

    Do you have that “Coutu” touch? Are you the type of person who wants to put their leadership into action? Who wants to make a difference in their work environment? Are you looking for stimulating management challenges, where the team is at the heart of our priorities? The Assistant Manager position is for you!Within your team, your essential role will...

  • Assistant Manager

    5 days ago

    Sainte-Julie, Canada The Jean Coutu Group (PJC) Inc. Full time

    Do you have that “Coutu” touch? Are you the type of person who wants to put their leadership into action? Who wants to make a difference in their work environment? Are you looking for stimulating management challenges, where the team is at the heart of our priorities? The Assistant Manager position is for you!Within your team, your essential role will...

  • Assistant Manager

    3 days ago

    Sainte-Julie, Canada The Jean Coutu Group (PJC) Inc. Full time

    Do you have that “Coutu” touch? Are you the type of person who wants to put their leadership into action? Who wants to make a difference in their work environment? Are you looking for stimulating management challenges, where the team is at the heart of our priorities? The Assistant Manager position is for you!Within your team, your essential role will...

  • Assistant Manager

    2 weeks ago

    Sainte-Sophie, Canada The Jean Coutu Group (PJC) Inc. Full time

    Do you have that “Coutu” touch? Are you the type of person who wants to put their leadership into action? Who wants to make a difference in their work environment? Are you looking for stimulating management challenges, where the team is at the heart of our priorities? The Assistant Manager position is for you!Within your team, your essential role will...

  • Manager, Client Advice

    1 week ago

    Sainte-Foy, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Banking Advisor

    7 months ago

    sainte-julie, Canada National Bank Full time

    A career as a Banking Advisor at National Bank is a versatile and varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and colleagues. You’ll adopt a friendly approach, listen actively and offer a people-centric experience for branch clients. Your job: Greet clients and answer...

  • Personal Banking Associate

    7 months ago

    Sainte-Julie, Canada BMO Financial Group Full time

    1750 Chemin du Fer a Cheval Ste-Julie Quebec,J3E 1G2 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Assistant Manager

    2 weeks ago

    Sainte-Agathe-des-Monts, Canada The Jean Coutu Group (PJC) Inc. Full time

    Do you have that “Coutu” touch? Are you the type of person who wants to put their leadership into action? Who wants to make a difference in their work environment? Are you looking for stimulating management challenges, where the team is at the heart of our priorities? The Assistant Manager position is for you!Within your team, your essential role will...