Manager, Medical Imaging Clerical Services

6 months ago


Surrey, Canada Fraser Health Full time

Salary range: The salary range for this position is CAD $44.14 - $63.45 / hour Why Fraser Health?:
Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations and is home to six Métis Chartered Communities.

Our team of 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Learn more.

We currently have an exciting opportunity for a** Full Time** **-** Manager, Medical Imaging Clerical Services **to join our team**. **We hire great people for outstanding jobs and need your help to expand the ability to deliver prompt and professional service.

**Come work with us**

Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care.

Effective October 26, 2021, all staff for all positions across health care in British Columbia are required to be fully vaccinated against COVID-19 (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and there are no exceptions.

Fraser Health values diversity in the work force and strives to maintain an environment of Respect, Caring and Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner.

Connect with us on our Careers social channels where you’ll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members You can also visit us on Indeed and Glassdoor.

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Detailed Overview:
Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:
Responsible and accountable for managing and providing leadership for the Medical Imaging (MI) Clerical Services portfolio including the management of people and financial resources; oversees operational and administrative activities of MI Clerical Services for Fraser Health (FH); provides support services (systems, tools and expertise) to MI Leadership and designated staff to ensure consistent, efficient clerical services operations; ensures MI clerical services at FH sites are delivered in an effective and efficient manner through consultative advice on system design, policies/procedures and processes, management practices and contract management.

**Responsibilities**:

- Provides leadership in the development of clerical services initiatives and overall management functions of the clerical service by working in partnership with FH's programs, services and other internal partners.
- Recruits and manages staff in accordance with professional standards including performance evaluation, discipline and termination consistent with current legislated/contractual obligations; participates in staff mentoring and development by promoting cooperative working relationships, positive employee relations and a continuous learning environment.
- Identifies and develops workforce plans and human resource strategies at the service level by working collaboratively with key program and human resource leaders to ensure evidence-informed clerical services structures are created.
- Prepares the annual operating and capital equipment budget for the MI Clerical Services portfolio; monitors activities and ensures expenditures are within approved budgets; implements corrective action and identifies efficiencies and promotes optimal use of resources by making recommendations for current and future service adjustments.
- Ensures that clerical services planning and evaluation is based on data profiling, evidence-informed, quality practice environments and supports program/service managers consistent with operational needs, current legislation and collective agreement requirements; anticipates and responds to trends, shifts in services and changes in the health care system, human resources and/or collective agreement provisions.
- Provides leadership to Clerical Coordinators and staff to foster a collaborative practice environment which supports staff involvement in decision-making to create sustainable staffing solutions.
- Participates in design and implementation of clerical services system redesign initiatives; measures and responds to clerical services performance metrics by developing a database and preparing reports to facilita



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