Dispensary Keyholder

It’s your story. It’s our platform. Be a part of a movement that will change how the world sees, hears and feels about Cannabis.

**Spiritleaf - Manitoba, UniCity** is looking for a **Keyholder **to lead and inspire by taking a forward-thinking approach to the retail experience. You will drive sales and create an environment that is engaging, educational and inspiring to customers and team members.

**Spiritleaf **recognizes that employees are at the core of our success and take pride in a corporate culture that emphasizes inclusiveness, collaboration and diversity. Our employees stem from a wide range of professional backgrounds; each bringing their own unique skills and talents to the table, working together to continue our incredible momentum of growth.
- **The Challenge**_
- **The Responsibilities**_

**CUSTOMER CONNECTION**
- Supports environment of genuine customer connection
- Acts as an empowered team member, exercising decision-making skills to enhance each customer’s experience
- Demonstrates extraordinary service
- Takes ownership of individual awareness of product knowledge

**PRODUCT KNOWLEDGE**
- Is knowledgeable of trends and supports brand messaging
- Gains understanding of how merchant skills impact business and the customer experience

**TEAMWORK MAKES THE DREAM WORK**
- Supports new hires through mentorship
- Is self-aware and focused on self-development
- Collaborates with the team during morning and closing meeting

**LEADERSHIP**
- Possesses strong written and verbal communication skills, strong assessment, and decision-making skills
- Provides insight to Spiritleaf Manager in relationship to the customer experience
- Participates in ongoing staff education and through sharing of product knowledge

**QUALIFICATIONS**
- At least 1 years’ experience in a retail environment
- Proven success in offering an exceptional customer experience
- A passion for our product and changing the way the world sees cannabis
- A desire to have fun, laugh and support the customer and team member journey along the way
- You must be at least the minimum required legal age in your province, and be able to pass a police background check
- You must have a valid SellSafe and be able to provide a copy of the certificate

**Our Commitment to Diversity & Inclusion**:
**Job Type**: Part-time

**Benefits**:

- Casual dress
- Flexible schedule
- On-site parking
- Store discount

Flexible Language Requirement:

- French not required

Ability to commute/relocate:

- Winnipeg, MB: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Licence/Certification:

- Cansell (required)

Work Location: In person