Program Assistant, Mental Health and Substance Use
4 weeks ago
Why Fraser Health?:
Fraser Health continues to be recognized as one of BC's Top Employers, are you someone who is passionate about making a difference in the lives of others?
Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of 43,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.
Effective October 26th, 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.
Come work with dedicated health care providers who are enthusiastic and committed to provide quality healthcare to our clients/patients/residents. We invite you to find out why more than 95% of new employees recommend Fraser Health as an excellent place to work. Work hard and have fun while you do it.
Curious to learn what it’s like to work here? Like us on
**LinkedIn** (fraserhealthcareers) for first-hand employee insights.
Detailed Overview: Reporting to the Program Coordinator and working as a member of the interdisciplinary team, the Program Assistant provides a variety of administrative and clerical support duties in support of Memorial Cottage and its staff. Performs secretarial, clerical, reception, and records management duties. Processes Physician/Psychiatric orders, performs transcription, maintains and compiles statistical records and reports, and provides input into the development and evaluation of administrative programs, policies and standards for the program. The Program Assistant is expected to engage the resident and support systems as people with full competence and as full collaborators in service planning, delivery and evaluation. Responsibilities:
- Performs secretarial duties for Memorial Cottage and its staff such as screening and prioritizing incoming materials, and booking appointments, arranging meetings, taking minutes, transcription and composing correspondence.
- Performs reception and clerical duties such as sorting and distributing incoming/outgoing mail, internal correspondence and courier documents; answers and screens telephone calls; responds to general inquiries; takes and relays messages; receives and assists residents; performs data entry and photocopying.
- Prints daily sign-in sheets; posts work schedules.
- Assists with resident intake such as setting up files for newly admitted residents, registering and discharging residents from the admissions system, maintaining current records, filing a variety of documents, preparing charts for transfer and/or discharge, assisting facility staff with the admission/discharge process by entering information and processing paperwork.
- Processes and monitors expenditures by performing duties such as initiating purchase orders or requisitions for purchases, liaising with required personnel/departments to verify coding and calculations, reconciling ledgers, following up on discrepancies, initiating journal vouchers for correction of errors, and investigating invoice anomalies and/or damaged shipments as required. Maintains and monitors inventory and supplies for the facility.
- Processes physician/psychiatric orders by completing requisitions, in accordance with the established procedures; makes appointments for clients and arranges for transportation.
- Receives and logs Freedom of Information (FOI) Requests and Consent for Release of Information Requests; forwards requests to the appropriate staff; maintains related records.
- Maintains a petty cash account by methods such as receiving, recording, checking and balancing cash collections; receives receipts and issues receipts in designated areas, as required.
- Provides input into the development and evaluation of administrative program policies, procedures, and standards.
- Participates in department/committees meetings as requested.
- Maintains orderliness of staff areas and communication/information boards/books; keeps facility manuals and reference materials current by filing updates, revisions and additions; requisitions repairs and maintenance work as required.
- Performs other related duties as assigned.
Qualifications:
**Education and Experience**
Grade 12, completion of an Office Administration Certificate, plus three years recent, related experience or an equivalent combination of education, training and experience. Valid BC Driver's License and access to personal vehicle for business purposes.
**Skills and Abilities**
- Ability to communicate effectively both verbally and
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