Stewardship and Engagement Officer

2 weeks ago

Toronto, Canada Right to Play Full time

**JOB POSTING - Stewardship and Engagement Officer**

**Organization**:Right To Play International

**Department/Division**:Canada National Office***

**Work Location**:Toronto, Canada

**Work Arrangement**:A combination of in-office and remote-working in accordance with Right To Play’s

work arrangement and the operational needs of the department***

**Authorized to work in**:Canada (Eligible to work legally without requiring sponsorship or work permit)***

**Target Hiring Range**:CAD** **55,000 - 59,000 per annum (before taxes)***

**Target Start Date**: Immediate***

**Contract Duration**:Full-time /** **Permanent***

**Application Closing Date**:March 27, 2023 23:59 EDT***

**ABOUT US**:
Right To Play is a global organisation that protects, educates and empowers children to rise above adversity
through the power of play. We help millions of children each year to stay in school and out of work, to prevent
life-threatening diseases and to stay safe from exploitation and abuse. We are the leading global development
organization that uses play to transform the lives of children and youth impacted by poverty, war, disease and
inequality.

Established in 2000, Right To Play reaches children through experiential programming in 15 countries in Africa,
Asia, the Middle East, and North America. These programs are supported by our headquarters in Toronto, Canada;
London, UK and seven national offices across Europe and North America.

With a shared passion for our mission, our Culture Code guides how we act and interact based on five core pillars:

- **Accept Everyone** - _Be intentional about inclusion_
- **Make Things Happen** - _Seek opportunities to lead and innovate_
- **Display Courage** - _Act with integrity_
- **Demonstrate Care** - _Look after yourself and one another_
- **Be Playful** - _Have fun at work_

Please visit our website to learn more about who we are and what we do, and watch this video to find out about
the five pillars of our Culture Code.

**ROLE SUMMARY**:
As a vital member of Right To Play’s Canada National Office, the Stewardship and Engagement Officer will be
responsible for building and enhancing a comprehensive stewardship program that consistently celebrates and
recognizes our donors for their philanthropy and encourages engagement and retention of individual donors,

**Street and Courier Address**:43 Front St E, Unit 200, Toronto, ON M5E 1B3

with a particular emphasis on mid-level ($1,000 - $9,999), major gift ($10,000+) and legacy donors. This role is a
combination of frontline fundraising and backend support, and the ideal incumbent will be comfortable on the
phone building relationships with donors in addition to having solid writing skills.

While this role reports into the Senior Manager, Individual Giving, Canada, the Stewardship and Engagement
Officer will work closely and collaboratively with the full development team, which includes: Individual Giving,
Special Events, Corporate Partnerships, Canadian Programs, Major Gifts, and our tactical teams: Development
Operations and Marketing and Communications.
- _____________________________________________

**WHAT YOU’LL DO**:
**#1: Donor Stewardship and Engagement Execution (50% of Time)**:

- Executes and implements the Donor Service Model as it relates to mid-level, major gift, and legacy

donors in collaboration with relationship managers
- Develops, implements and manages stewardship strategies, plans, and policies and mapping for mid
- level and major gift donors in partnership with colleagues. Leads and prompts personalized
acknowledgement of all mid-level, major gift and legacy donor pledges and gifts
- Leads and executes the development of new high-impact and bespoke donor communications materials

for mid-level donors and above (annual thank you videos, impact post cards, webinars, quarterly insider
updates/digest) in close collaboration with the Marketing and Communications team.
- Contributes to the evaluation and development of a mid-level, major gift, and legacy donor program in

partnership with the Senior Manager, Individual Giving, and plays a leadership role in ensuring there is
consistency in stewardship approaches across fundraising streams
- Participates in donor stewardship calls, acts as secondary relationship manager for key accounts and

leads portfolio management for mid level giving program
- Provides support to National Director in the management of Canadian Advisory Board members as it

relates to recruitment, orientation, evaluation, and taking minutes at Board meetings
_____________________________________________

**#2: Stewardship and Impact Reporting (25% of Time)**:

- Leads the preparation of custom donor stewardship reports for approximately 10 to 15 high-value major

gift and foundation donors
- Ideates and recommends content plans for stewardship and donor recognition communications for

publications, social media, website, etc.
- Leads the development of concise seasonal updates, lette

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