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Murchie's Tea

1 month ago

Victoria, Canada Murchie's Tea and Coffee (Government Street Victoria) Full time

**Job description - Café Supervisor**

**Our Company**:
Murchie's Tea & Coffee was founded in British Columbia in 1894. Since then Murchie's has been blending tea and roasting coffee to exacting standards and distributing it through our eight retail stores, grocery stores and food services. Our head office/manufacturing facility is located in Delta and we operate a commercial kitchen and café in our Government Street location in Victoria.

An opportunity at Murchie’s Government Street Cafe in Victoria, BC is available for a Café Lead

**The Position**:
The Café Lead will support the Café Management team with a hands-on approach to support team members (approx. 8-14 people) in providing exceptional service in a clean, organized and well presented food service café.

**Responsibilities**:

- Lead by example, provide excellent customer service by creating an atmosphere where customers are approached, welcomed and served promptly

Directly delegate tasks
- Ensures all food products are handled correctly as per food safe regulations
- Supports daily operations
- Opens and closes café following procedures
- Supports training
- Encourages a positive and healthy working environment

Assists in/creates supply orders
- Ensures supply levels are adequate for daily use
- Assists in maintaining café food display cases

Produces barista style drinks and plates meals for customer orders
- Maintains a high level of enthusiasm
- Supports café cleanliness through team awareness and example
- Follows dress code

*Ideal schedule is 10:30am - 7pm with weekday and weekend availability

**Skills & Abilities**:

- Promptly determines customer’s needs, provides an excellent example for others to follow.
- Ensures adequate customer service coverage when scheduling employee breaks
- Monitors cash and till operations
- Attain and share menu product knowledge
- Flexible schedule
- Must have a valid food safe certificate

Pay: $19.00-$21.00 per hour

Expected hours: 30 - 40 per week

Additional pay:

- Tips

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Store discount
- Vision care

Flexible language requirement:

- French not required

Schedule:

- Day shift

**Education**:

- Secondary School (required)

**Language**:

- English (required)

Licence/Certification:

- Food Safety Certification (required)

Work Location: In person