Dispatcher
7 months ago
**Service Dispatcher - Vancouver**
We are an industry leader in providing technical service repairs for commercial kitchen equipment. We ensure responsive service from experienced, highly trained professionals to ensure our customers most important asset to operations is kept running.
**Responsibilities**
- Review service request requirements and assign priority.
- Dispatch requests for service to the appropriate Technician based on factors such as Service Level Agreements (SLA's), skill set, location, security clearance, availability, training, specialization, etc.
- Utilize ERP software to coordinate and track Technicians to ensure route optimization.
- Monitor and maintain Technician Daily Time Sheets and reconcile against Service Orders.
- Coordinate with other departments to fulfill all aspects of service requests.
- Monitor and follow up on work order progress to ensure timely completion.
- Maintain communication with customers regarding service times and updates.
- Review and confirm all service order details for accuracy prior to sending to accounting for invoicing.
- Maintain knowledge of warranty guidelines and develop relationships with manufacturing partners.
- Monitor daily dispatch activity to identify escalations that require immediate attention.
- Additional responsibilities commensurate with qualifications may be assigned from time to time.
**Qualifications**
- Minimum 1 year previous dispatch/scheduling experience in a comparable environment
- Demonstrates and understands what service excellence means in a dispatch role
- Builds relationships through trust, exceptional communication and accountability
- Approaches problems and decisions methodically and demonstrates sound judgment
- Prioritizes multiple competing tasks and adapts quickly in a dynamic environment
- Actively seeks win-win solutions
- Strong computer skills in basic office required; ERP solutions preferred.
**Why Work for Enviro-Tech**
- We are an industry leader, stable and growing - which makes us exciting to be a part of.
- We recognize and value high performance and encourage your growth and input.
- We provide a competitive compensation and benefits package and opportunities for education funding.
- Our people are hardworking, fun and collaborative and dedicated to the success of our business.
**Salary**
- The salary for this role will range from $25.00/ hr to $28.00/ hr depending on experience in this field.
We look for people with a clear drive for delivering service excellence with integrity, from a team-driven and dynamic mindset. If this is the right fit for you, please provide you resume and let us know what makes you the right fit for Key.
-
Dispatcher
6 months ago
Burnaby, Canada TST-CF Express Full time**About Us**: A division of TFI International Inc., located in Mississauga, is currently recruiting for a Dispatch Supervisor. **Responsibilities**: - Assist Dispatch Supervisor in managing the day-to-day operations in the Linehaul Dispatch Department as well as assist with P&D dispatch duties. - Dispatching functions to company Drivers, 3rdParty Carriers...
-
Dispatcher
2 months ago
Burnaby, Canada EnviroTech Mechanical Full time**Service Dispatcher - Vancouver** We are an industry leader in providing technical service repairs for commercial kitchen equipment. We ensure responsive service from experienced, highly trained professionals to ensure our customers most important asset to operations is kept running. **Responsibilities** - Review service request requirements and assign...
-
Dispatcher
6 months ago
Burnaby, Canada Day & Ross Full time**You belong at Day & Ross.** Dispatcher Full-time Burnaby, BC **Shift**: Sunday - Thursday 6:00am - 2:30pm The scope of this position is to be responsible for dispatching units to pickup and delivery freight, monitoring the performance of drivers and ensuring customer timelines are adhered to. **How You’ll Help**: - Coordinate deliveries, assign...
-
Dispatch Supervisor
6 months ago
Burnaby, Canada TST-CF Express Full time**About Us**: TST-CF Express has been an industry leader for over 95 years, specializing in Less Than Truckload (LTL) Freight. TST-CF Express is located across Canada wide, and through its strategic partnerships provides transportation services across North America. **Job Duties** - Manages the operations on the Dispatch Center and dispatch communication...
-
Flatdeck Dispatcher
7 months ago
Burnaby, Canada Welkin Transport Ltd Full time**Currently we are looking for the following position in our rapidly growing company**: 1- Experienced Dispatcher for (Flat-deck /Step deck /Rolltites /Low boy ) - **This role requires strong communications skills, attention to detail and the ability to thrive in a fast-paced environment.**_ **List of Responsibilities for dispatcher**: - Assist and...
-
Junior Dispatcher
6 months ago
Burnaby, Canada Lynch Bus Lines Full timeWe’re looking for a Junior Dispatcher! Lynch Bus Lines is a leader in school bus transportation and safety. Founded in 1985, we are a family owned and operated business and keep the family atmosphere with our staff and our clients. Are you a multi-tasking, computer savvy wiz with a voice for radio and a love of puzzles? Do you thrive under pressure and...
-
Dispatcher
6 months ago
Burnaby, Canada Milani Plumbing Heating & Air Conditioning Ltd. Full time**Pipe Staffing is an affiliate of Milani Plumbing, Heating & Air Conditioning and is under the Milani Group of Companies.** Since 1956 **Milani Plumbing Heating & Air Conditioning, Burnaby, Kingsway **has been the market leader for plumbing, heating and air conditioning services in the Lower Mainland. With more than 65 years of ongoing success we continue...
-
Dispatcher
6 months ago
Burnaby, Canada FortisBC Full time**Affiliation**: MoveUP **Employment Status**: Full-Time Regular **Salary**: $2,370.00 bi-weekly **Workplace Flexibility**: No **Posting End Date**: Open until filled We’re a Canadian-owned and BC-based energy company taking steps toward a lower-carbon energy future by providing renewable energy, natural gas and electricity to more than 1.2 million...
-
Dispatch Assistant
6 months ago
Burnaby, Canada Mega Hydronics Inc. Full timeMega Hydronics Inc. is a mechanical service contracting company based in Burnaby, BC which provides mechanical service to multifamily buildings, high rises and commercial facilities. We are looking for a Dispatch Assistant to join our growing team to perform the following tasks. **Responsibilities and tasks include (but not limited to)**: - Answering the...
-
Dispatcher
1 week ago
Burnaby, Canada FortisBC Full timeAffiliation: MoveUP Employment Status: Full-Time Regular **Salary**: $2,563.00 Short-term Incentive Eligible: No Workplace Flexibility: No Posting End Date: Open until filled As the province’s largest energy provider with more than 100 years of knowledge and experience, we proudly deliver renewable energy, natural gas, electricity and propane to 1.3...
-
Admin & Dispatch Assistant
6 months ago
Burnaby, Canada The Gisborne Group Full time**About us** The Gisborne Group is an industrial general construction company, that started out in 1953 as a forestry industry, maintenance overload and labour contractor. Today Gisborne enjoys continued growth and success in all industrial construction sectors as well as having a robust Fire Protection Division. With a dedicated core of senior employees...
-
Dispatcher/customer Service
6 months ago
Burnaby, Canada IATSE 891 Full timeIATSE 891 is a labour organization representing over 10,400 professional artists and technicians working in nineteen (19) different departments in the British Columbia and Yukon film industry. The skills, professionalism and world class reputation of IATSE 891’s members attract film and television producers from across the globe. We are seeking **two...
-
Call Taker/dispatcher
3 weeks ago
Burnaby, Canada MUNDIE'S TOWING Full time**Mundie’s Towing is currently hiring for a Call Taker/Dispatcher** **JOB DESCRIPTION**: - Answering/Dispatching incoming phone calls for towing services; police impounds, accidents, roadside assistance, private impounds, and city bylaws. Receiving calls for the Burnaby RCMP, Burnaby Fire Department, City of Burnaby Bylaw Officers, ICBC, and the general...
-
Dispatcher (Part-time)
6 months ago
Burnaby, Canada SCI Shared Resources, LLC Full timeOur associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! Schedules resources and automotive equipment relating to daily operations in support of a funeral home and/or care center. Ensures that adequate coverage is available and scheduled to provide a superior service to client family, while...
-
Maintenance Dispatch
3 weeks ago
Burnaby, Canada TK Elevator Canada Full time**Job Overview** **Responsibilities** - Coordinate and schedule maintenance activities to minimize downtime and ensure operational efficiency. - Communicate effectively with team members and customers regarding maintenance needs and schedules. - Working with company ERP system to dispatch calls, create work orders - Processing of invoices - File keeping of...
-
Service Dispatcher
4 months ago
Burnaby, Canada KERN BSG Management Ltd. Full time**KERN BSG Management Ltd. **(formally known as Pacific Mechanical Systems Ltd.) is a full mechanical contractor located in Burnaby, BC, operating throughout the Lower Mainland. We have been in business for over 20 years and are proud of the family atmosphere in our mid-sized company. We work in the commercial and industrial sector. We are currently looking...
-
Dispatcher / Service Coordinator
7 months ago
Burnaby, Canada CT Control Temp Full timeAs a Dispatcher / Service Coordinator, you will play a vital role supporting dispatch lead and technicians by ensuring the smooth flow of operations within the service department. Essential Functions: - Create and schedule service requests and planned maintenances. - Dispatch technicians and manage their schedules. - Verify work order completion and review...
-
Security Dispatcher
1 month ago
Burnaby, Canada Securiguard Full timeWhen you have a multi-billion-dollar project at risk, or a valuable asset you need to protect, security comes down to one simple question: who are you going to trust with your keys?. And for almost 50 years, and thousands of companies, that answer is Securiguard. Every day, our customers trust us with billions of dollars' worth of property, and in many...
-
Dispatcher
6 months ago
Burnaby, Canada Milani Plumbing, Heating & Air Conditioning Full timeSince 1956 **Milani Plumbing Heating & Air Conditioning, Burnaby, Kingsway **has been the market leader for plumbing, heating and air conditioning services in the Lower Mainland. With more than 65 years of ongoing success we continue to expand and excel in providing the best for our customers. With more than 120 service trucks on the road, we field a large...
-
Dispatcher
1 month ago
Burnaby, Canada Milani Plumbing Heating & Air Conditioning Ltd. Full timeSince 1956 **Milani Plumbing Heating & Air Conditioning, Burnaby, Kingsway **has been the market leader for plumbing, heating and air conditioning services in the Lower Mainland. With more than 65 years of ongoing success we continue to expand and excel in providing the best for our customers. With more than 120 service trucks on the road, we field a large...