Automotive Service Manager with Automotive Tech
1 month ago
We are a well established auto repair shop that takes pride in it's work and reputation along with the relationships we've built, and continue to build. We offer automotive repairs, alignments, safety inspections and specialize in diagnostics. We have a great team and customer base that makes the day enjoyable.
We are currently seeking an experienced Service Manager to manage the shop and employees currently working.
**TASKS**:
Schedule appointments
Greet customers and ensure a positive experience
Complete work orders
Communicate with techs about customer concerns and possible causes
Follow up with customers as to best repairs
Ensure best practices are followed
Close work orders and receive payments
Order, receive, return parts and inventory
Track Key Performance Indicators
Open and close shop
Preparing work orders, invoices and quotes
Distribute jobs and organize work for the day
Answering phone and maintaining communication with customers on repair cost and status
Updating social media pages
Paying suppliers at month end
Managing daily tasks in and out
**Schedule**:
Hours are 9 AM - 6 PM
Monday to Saturday
Saturdays are by appointments only.
**Experience**:
Automotive Technician Experience is a Must
Past Experience with Parts Ordering is an asset
Excellent Customer Service Skills
Leadership experience
Sales experience
Experience with Mitchell 1 Software is a must
**What We Offer**:
- Exceptional working conditions
- Family-owned business with an excellent reputation in the community with second branch in Hamilton.
- Excellent opportunities for future career growth in the company.
- Clean work environment
- Modern equipment, scanners and tools
- Bonus Pay
- Benefits can be discussed after 3 months of employment
**Job Types**: Full-time, Permanent
**Salary**: $73,000.00 per year
**Benefits**:
- Dental care
- Extended health care
- Life insurance
- RRSP match
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
**Education**:
- Secondary School (preferred)
**Experience**:
- Parts Ordering: 1 year (preferred)
- Mitchell 1 Software: 1 year (preferred)
- automotive technician: 3 years (preferred)
**Language**:
- English (preferred)
- Arabic (preferred)
Licence/Certification:
- Driver's License (preferred)
- 310S License (preferred)
Work Location: One location
Expected start date: 2023-02-01
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