![Big White Ski Resort](https://media.trabajo.org/img/noimg.jpg)
Winter 2023/2024 - Resort Services: Resort Services
4 weeks ago
**Position**: Resort Services Supervisor
**Reports to**: Resort Activity Services Manager and Resort Ticket Services Manager
**Employment**: Full-Time, Seasonal
**Compensation: $19.20/hour, guaranteed 40 hours/week + overtime as needed**
Responsible for assisting the Resort Activity Services Manager and Resort Ticket Services Manager in coordinating aspects of the Resort Services Department including the Concierge team and Tickets team.
The Resort Services Supervisor must thrive in a fast-paced environment with limited supervision, and quickly comprehend and act on changing priorities when necessary. They must demonstrate superior customer service, interpersonal communication and written communication skills.
**Position Requirements and Skills**:
- Proven self-motivation, ability to work well with minimum supervision
- Proven experience supervising a team
- Excellent organization, time management and communication skills
- Must have a high level of attention to detail
- Work well within a diverse team environment
- Flexible availability: including evenings, early mornings, weekends and statutory holidays
**Position Duties and Responsibilities**:
- Oversee daily duties of Concierge and Tickets teams to ensure work is completed in an efficient manner
- Assist the Concierge and Tickets team in handling guest complaints and feedback in a professional and timely manner, bringing in the Resort Services Managers when/if required.
- Assist Resort Services Managers with administrative tasks, including but not limited to invoices, inventory management/ordering and staff scheduling/assignment
- Assist in the delivery of Special Events programming as organized by the Resort Activity Service Manager
- Disseminate information to relevant teams as required by the Resort Activity Services Manager regarding activities and events
- Communicate effectively with all departments regarding guest experience
- Provide exceptional customer service at the Concierge and Tickets Desk as required
- Provide Support /leadership to staff
**Physical Demands**:
- Must be able to sit and stand for the duration of the shift
- Ability to lift and carry a minimum of 25lbs
- Must be able to kneel, bend, squat, stoop and stretch to fulfill duties
- Requires grasping, using tools, writing, standing, sitting, repetitive motions, listening and hearing ability and visual acuity
- Must be able to work in all weather conditions in needed
**Location**: Big White Ski Resort, Big White, BC
-
Resort Services Supervisor
5 days ago
Kelowna, British Columbia, Canada Big White Ski Resort Full timePosition: Resort Services Supervisor Reports to: Resort Activity Services Manager and Resort Ticket Services Manager Employment: Full-Time, Seasonal Compensation: $20.00/hour, guaranteed 40 hours/week + overtime as needed Job Description: Responsible for assisting the Resort Activity Services Manager and Resort Ticket Services Manager in coordinating aspects...
-
Resort Services Operations Supervisor
4 days ago
Kelowna, Canada Big White Ski Resort Ltd Full timeResort Services Operations Supervisor - Winter 24/25 Job Category: Hospitality - Resort Services Requisition Number: RESOR001231 Apply now Full-Time On-site Locations Showing 1 location Big White Ski Resort Kelowna, BC V1P1P3, CAN DescriptionPosition: Resort Services Operations SupervisorReports to: Resort Services ManagerEmployment:...
-
Resort Services Operations Supervisor
6 days ago
Kelowna, Canada Big White Ski Resort Ltd Full timeResort Services Operations Supervisor - Winter 24/25 Job Category: Hospitality - Resort Services Requisition Number: RESOR001231 Apply now Full-Time On-site Locations Showing 1 location Big White Ski Resort Kelowna, BC V1P1P3, CAN DescriptionPosition: Resort Services Operations SupervisorReports to: Resort Services ManagerEmployment:...
-
Resort Services Agent
5 days ago
Kelowna, British Columbia, Canada Big White Ski Resort Full timePosition: Resort Services Agent Reports to: Resort Services Manager Employment: Seasonal, Full Time (November - Mid-April) Pay Rate: $19.00/hour Job Description: Resort Services is a dynamic and fast-paced environment based in the Village Centre Mall. The team operates both the Tickets Desk and Activities desk to provide a unified guest experience within the...
-
Resort Services Supervisor
5 days ago
Kelowna, Canada Big White Ski Resort Full timePosition: Resort Services Supervisor Reports to: Resort Activity Services Manager and Resort Ticket Services Manager Employment: Full-Time, Seasonal Compensation: $20.00/hour, guaranteed 40 hours/week + overtime as needed Job Description: Responsible for assisting the Resort Activity Services Manager and Resort Ticket Services Manager in coordinating aspects...
-
Resort Services Agent
5 days ago
Kelowna, Canada Big White Ski Resort Full timePosition: Resort Services Agent Reports to: Resort Services Manager Employment: Seasonal, Full Time (November - Mid-April) Pay Rate: $19.00/hour Job Description: Resort Services is a dynamic and fast-paced environment based in the Village Centre Mall. The team operates both the Tickets Desk and Activities desk to provide a unified guest experience...
-
Resort Services Operations Team Member
6 days ago
Kelowna, Canada Big White Ski Resort Ltd Full timeResort Services Operations Team Member - Winter 24/25 Job Category: Hospitality - Resort Services Requisition Number: RESOR001232 Apply now Full-Time On-site Locations Showing 1 location BC Big White Ski Resort 5315 BIG WHITE RD Kelowna, BC V1P1P3, CAN BC Big White Ski Resort 5315 BIG WHITE RD Kelowna, BC V1P1P3,...
-
Resort Services Operations Team Member
4 days ago
Kelowna, Canada Big White Ski Resort Ltd Full timeResort Services Operations Team Member - Winter 24/25 Job Category: Hospitality - Resort Services Requisition Number: RESOR001232 Apply now Full-Time On-site Locations Showing 1 location BC Big White Ski Resort 5315 BIG WHITE RD Kelowna, BC V1P1P3, CAN BC Big White Ski Resort 5315 BIG WHITE RD Kelowna, BC V1P1P3,...
-
Resort Services Support Team Summer 2024
4 weeks ago
Kelowna, Canada Big White Ski Resort Full timePosition: Resort Services Team Member Reports to: Resort Ticket Services Manager & Resort Activity Services Manager Employment: Seasonal, Full Time (Mid-June - Mid-September) Compensation**: $18.50/hr. **Job Description**: The Resort Services team is responsible for a wide range of service duties at Big White. From the sale of lift tickets and seasons...
-
Resort Services Operations Supervisor
2 weeks ago
Kelowna, British Columbia, Canada Big White Ski Resort Full timePosition: Resort Services Operations Supervisor Reports to: Resort Services Manager Employment: Seasonal, Full Time Start Date: Mid-November Pay Rate: $20.00/hour End Date: Mid-April Location: Big White Ski Resort Job Description: The Resort Services Supervisor plays a pivotal role in overseeing the coordination and execution of all events and activities...
-
Guest Service Agent
7 days ago
Kelowna, Canada Eldorado Resort Full time**Business Operating Name**:Manteo Resort **Position Title**: Guest Services Agent **Number of Available Position(s)**:2 **Terms of Employment**: permanent, full-time **Hours**: 30 - 40 hours per week **Wage**: $18.00 - $18.50 per hour **Benefits**: - Staff accommodation - Extended Health and Dental Benefits - Employee and Family Assistance Program -...
-
Resort Services Operations Supervisor
2 weeks ago
Kelowna, Canada Big White Ski Resort Full timePosition: Resort Services Operations Supervisor Reports to: Resort Services Manager Employment: Seasonal, Full Time Start Date: Mid-November Pay Rate: $20.00/hour End Date: Mid-April Location: Big White Ski Resort Job Description: The Resort Services Supervisor plays a pivotal role in overseeing the coordination and execution of all events and activities...
-
Winter 2023/2024
2 weeks ago
Kelowna, British Columbia, Canada Big White Ski Resort Full timePosition: Resort Services SupervisorReports to: Resort Activity Services Manager and Resort Ticket Services ManagerEmployment: Full-Time, SeasonalCompensation: $19.20/hour, guaranteed 40 hours/week + overtime as neededResponsible for assisting the Resort Activity Services Manager and Resort Ticket Services Manager in coordinating aspects of the Resort...
-
Resort Services Operations Team Member
2 weeks ago
Kelowna, Canada Big White Ski Resort Full timePosition: Resort Services - Operations Reports to: Resort Services Manager Employment: Seasonal, Full Time Start Date: Mid-November Pay Rate: $19.00/hour End Date: Mid-April Location: Big White Ski Resort Job Description: The Resort Services Operations team is responsible for the seamless planning, organizing and execution of daily, weekly, and seasonal...
-
Winter 2023/2024
2 weeks ago
Kelowna, British Columbia, Canada Big White Ski Resort Full timeDescription: Big White has vacancies for the 2023/24 season for qualified Repair & Service Shop Technicians. Applicants must have the ability to tune skis and snowboards and experience in base and edge repairs is essential. Our Repair & Service Shop uses Wintersteiger equipment, including the stateoftheart Mercury tuning robot and the Speedtronic calibrator....
-
Resort Services Operations Team Member
2 weeks ago
Kelowna, British Columbia, Canada Big White Ski Resort Full timePosition: Resort Services - Operations Reports to: Resort Services Manager Employment: Seasonal, Full Time Start Date: Mid-November Pay Rate: $19.00/hour End Date: Mid-April Location: Big White Ski Resort Job Description: The Resort Services Operations team is responsible for the seamless planning, organizing and execution of daily, weekly, and seasonal...
-
Resort Care Attendant
6 days ago
Kelowna, Canada Big White Ski Resort Ltd Full timeJob Category: Mountain Sports - Ski & Board School Requisition Number: RESOR001195 Apply now Posted : May 13, 2024 Full-Time On-site Locations Showing 1 location Big White Ski Resort Kelowna, BC V1P1P3, CAN Description Seeking Resort Care Attendants for the winter season. The position is broadly split into two main components that...
-
Resort Care Attendant
3 days ago
Kelowna, Canada Big White Ski Resort Ltd Full timeJob Category: Mountain Sports - Ski & Board School Requisition Number: RESOR001195 Apply now Posted : May 13, 2024 Full-Time On-site Locations Showing 1 location Big White Ski Resort Kelowna, BC V1P1P3, CAN Description Seeking Resort Care Attendants for the winter season. The position is broadly split into two main components that...
-
Resort Care Attendant
5 days ago
Kelowna, Canada Big White Ski Resort Full timeSeeking Resort Care Attendants for the winter season. The position is broadly split into two main components that are site-specific. Attendants will be required to work in both the Tot Town Daycare (a licensed daycare facility accommodating children aged 18 months to 5 years) and in the Kids Centre (a lesson teaching facility accommodating children 3 to 12...
-
Resort Care Attendant
1 month ago
Kelowna, British Columbia, Canada Big White Ski Resort Full timeSeeking Resort Care Attendants for the winter season. The position is broadly split into two main components that are site-specific. Attendants will be required to work in both the Tot Town Daycare (a licensed daycare facility accommodating children aged 18 months to 5 years) and in the Kids Centre (a lesson teaching facility accommodating children 3 to 12...